BROXBOURNE CITIZENS ADVICE BUREAU

Charity overview
Activities - how the charity spends its money
The Citizens Advice Service is independent and provides free, confidential, impartial advice to everybody regardless of race, gender, sexuality or disability. Locally, within the Borough of Broxbourne we provide generalist advice on a wide range of subjects and specialist services in the areas of debt/money advice.
Income and expenditure
Data for financial year ending 31 March 2024
Total income includes £50,000 from 1 government contract(s)
People

6 Trustee(s)
11 Volunteer(s)
Employees with total benefits over £60,000
No employees have total benefits over £60k for this charityFundraising
Trading
Trustee payments
What, who, how, where
- Education/training
- Disability
- The Prevention Or Relief Of Poverty
- Economic/community Development/employment
- Children/young People
- Elderly/old People
- People With Disabilities
- The General Public/mankind
- Provides Advocacy/advice/information
- Hertfordshire
Governance
- 12 October 2007: Standard registration
- 12 February 2025: Funds received from 1148793 HERTFORDSHIRE CITIZENS ADVICE SERVICE
No other names
- Financial Conduct Authority
- Bullying and harassment policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Engaging external speakers at charity events policy and procedures
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
Trustees
Trustees are the people responsible for controlling the work, management and administration of the charity on behalf of its beneficiaries. Generally trustees are treasurer, chair, board member etc. The trustees are responsible for keeping this list up to date and can do this by updating their details as they happen through the online service
6 Trustee(s)
Name | Role | Date of appointment | Other trusteeships | Reporting status of other trusteeships | ||||
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Shazia Carr | Trustee | 13 October 2023 |
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Rachael Spiers | Trustee | 07 June 2023 |
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Matthew Wallace | Trustee | 31 March 2023 |
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Selina Elizabeth Norgrove | Trustee | 25 October 2022 |
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Annie May Clarke | Trustee | 17 August 2020 |
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David Smith | Trustee | 15 April 2019 |
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Financial history
Financial period end date
Income / Expenditure | 31/03/2020 | 31/03/2021 | 31/03/2022 | 31/03/2023 | 31/03/2024 | ||
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Total gross income | £167.79k | £215.90k | £232.85k | £235.52k | £295.35k | |
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Total expenditure | £193.09k | £170.74k | £190.53k | £233.84k | £269.92k | |
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Income from government contracts | N/A | N/A | N/A | N/A | £50.00k | |
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Income from government grants | £59.31k | £76.70k | £118.66k | £50.00k | N/A |
Accounts and annual returns
Title | Reporting year | Date received | Received | Download |
---|---|---|---|---|
Annual return | 31 March 2024 | 31 January 2025 | On Time | |
Accounts and TAR | 31 March 2024 | 31 January 2025 | On Time | Download Open in new window |
Annual return | 31 March 2023 | 01 January 2024 | On Time | |
Accounts and TAR | 31 March 2023 | 01 January 2024 | On Time | Download Open in new window |
Annual return | 31 March 2022 | 18 January 2023 | On Time | |
Accounts and TAR | 31 March 2022 | 18 January 2023 | On Time | Download Open in new window |
Annual return | 31 March 2021 | 21 January 2022 | On Time | |
Accounts and TAR | 31 March 2021 | 21 January 2022 | On Time | Download Open in new window |
Annual return | 31 March 2020 | 22 December 2020 | On Time | |
Accounts and TAR | 31 March 2020 | 22 December 2020 | On Time | Download Open in new window |
Governing document
It is not the full text of the charity's governing document.
MEMORANDUM AND ARTICLES INCORPORATED 18 JULY 2007 as amended on 24 Mar 2020 as amended on 06 Sep 2022 as amended on 09 Dec 2022 as amended on 09 Dec 2022 as amended on 09 Dec 2022 as amended on 01 Feb 2023
Charitable objects
TO PROMOTE ANY CHARITABLE PURPOSE FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN BROXBOURNE AND SURROUNDING AREAS
Area of benefit
BROXBOURNE
Contact information
- Address:
-
Nigel Copping Community Building
Sanville Gardens
Stanstead Abbotts
Hertfordshire
SG12 8GA
- Phone:
- 0300 303 4417
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