Accessibility statement for The Register of Charities

Charity Commission for England and Wales is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. .

This accessibility statement applies to the Register of Charities.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

We know some parts of this website are not fully accessible. The content listed below is non-accessible for the following reasons:

  • WCAG 1.3.1 Info and Relationships: the iframe around the page does not have an accessible frame – Expected fix by 02/10/2025
  • WCAG 2.1.1 Keyboard: cookies will not always receive keyboard focus – Expected fix by 31/03/2025
  • WCAG 1.4.10 Reflow: zoom on small screens will require vertical and horizontal scrolling – Expected fix by 31/03/2025
  • WCAG 2.1.1 Keyboard: the 'Search' toggle on some page headers cannot be accessed using the keyboard – Expected fix by 31/03/2025
  • WCAG 1.4.10 Reflow: tables will not reflow in a single column when you change the size of the browser window – Expected fix by 31/03/2025
  • WCAG 1.4.12 Text Spacing: you cannot modify the line height or spacing of text – Expected fix by 31/03/2025
  • WCAG 2.4.1 Bypass Blocks: you cannot skip to the main content when using a screen reader – Expected fix by 31/03/2025
  • WCAG 1.3.1 Info and Relationships: some tables do not have row headers – Expected fix by 31/03/2025
  • WCAG 2.1.1 Keyboard: some keyboard focus is missing – Expected fix by 31/03/2025
  • WCAG 1.4.3 Contrast (minimum): some 'Skip to content' links does not have sufficient colour contrast – Expected fix by 31/03/2025
  • WCAG 2.4 Navigable: some list elements are not announced by screen readers – Expected fix by 31/03/2025
  • WCAG 1.4.3 Contrast (minimum): some pages have colour contrast that do not meet WCAG standards – Expected fix by 31/03/2025
  • WCAG 1.1.1 Non-text Content: some images do not have good alternative text – Expected fix by 31/03/2025
  • WCAG 1.3.1 Info and Relationships: some buttons are not correctly identified – Expected fix by 31/03/2025
  • PDF Techniques | Techniques for WCAG 2.0 (w3.org) many documents are in PDF format and are not accessible to screen reader software – Third party uploaded accounts and reports may not be accessible. This is something that is beyond the scope of the Charity Commission’s work and an accessible version should be requested from the charity directly.

The majority of the site is fully accessible including to screen readers and those using assistive technology. This includes the use of text alternatives for links, images and buttons. We’ve also made the website text simple to understand.

Preparation of this accessibility statement

The statement was prepared August 2020.

The statement was last reviewed on 29 July 2024.

An audit was carried out by Nomensa on 10 unique page-types on the register, ensuring all site functionality was subject to testing. These pages were chosen by the Charity Commission for England and Wales. The audit was conducted on a desktop PC using Google Chrome..

Feedback and contact information

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, call our Contact Centre on:

0300 066 9197 or email UserResearchTeam@charitycommission.gov.uk

Open Monday to Friday, 9am to 5pm

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).