SAMARITANS

Charity overview
Activities - how the charity spends its money
Samaritans is the coordinating body for the 201 Samaritans branches located across the UK and Ireland. Samaritans provides a safe place for people to talk, round the clock, every single day of the year. People can get in touch by phone, email, letter or by visiting a branch. Volunteers also do outreach work, for example, at festivals, prisons, hospitals and schools.
Income and expenditure
Data for financial year ending 31 March 2024
Total income:
£24,617,393
Donations and legacies | £15.30m | |
Charitable activities | £4.54m | |
Other trading activities | £4.35m | |
Investments | £360.27k | |
Other | £69.52k |
Total expenditure:
£25,897,672
Raising funds | £5.85m | |
Charitable activities | £20.05m | |
Other | £0 |
£0 investments gains (losses)
Total income includes £257,825 from 9 government contract(s) and £1,602,791 from 46 government grant(s)
Charitable expenditure
Charitable expenditure with investment gains
Charitable expenditure
Some charities generate all, or a substantial part, of their income from investments which may have been donated to the charity as endowment or set aside by the charity from its own resources in the past. Such investments usually take the form of stocks and shares but may include other assets, such as property, that are capable of generating income and/or capital growth.
In managing their spending and investments charities need to strike a balance between the needs of future and current beneficiaries. They also need to take account of spending commitments that may stretch over a number of future years. To do this, charities will normally adopt an investment strategy designed to generate both income and capital growth. To maximise returns trustees may commit to investment strategies for several years.
Investments can experience large swings in value so trustees may, in a particular year, decide to realise and spend part of their charity’s capital or to invest part of its income.
By clicking the investment gains checkbox the charitable spending bar is adjusted to take account of capital growth as well as income. This shows the balance the charity is striking, between spending on current beneficiaries and retaining resources for future beneficiaries.
Raising funds and other expenditure | £5.85m | |
Charitable expenditure | £20.05m |
People

331 Employee(s)
15 Trustee(s)
23000 Volunteer(s)
Employees with total benefits over £60,000
Number of employees | |
---|---|
£60k to £70k | 15 |
£70k to £80k | 10 |
£80k to £90k | 2 |
£90k to £100k | 1 |
£100k to £110k | 2 |
£110k to £120k | 1 |
£120k to £130k | 1 |
Fundraising
Trading
Trustee payments
What, who, how, where
- Education/training
- The Advancement Of Health Or Saving Of Lives
- Other Charities Or Voluntary Bodies
- Other Defined Groups
- The General Public/mankind
- Makes Grants To Organisations
- Provides Services
- Provides Advocacy/advice/information
- Sponsors Or Undertakes Research
- Acts As An Umbrella Or Resource Body
- Throughout England And Wales
- Guernsey
- Ireland
- Isle Of Man
- Jersey
- Northern Ireland
- Scotland
Governance
- 31 March 2000: Standard registration
- THE SAMARITANS (Previous name)
- Bullying and harassment policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Investing charity funds policy and procedures
- Investment
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
Trustees
Trustees are the people responsible for controlling the work, management and administration of the charity on behalf of its beneficiaries. Generally trustees are treasurer, chair, board member etc. The trustees are responsible for keeping this list up to date and can do this by updating their details as they happen through the online service
15 Trustee(s)
Name | Role | Date of appointment | Other trusteeships | Reporting status of other trusteeships | ||||
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Dr Rosie Jane Allister | Trustee | 01 January 2025 |
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Ella Mae Harriet Dorfman | Trustee | 01 January 2025 |
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John Drew | Trustee | 18 December 2023 |
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John Jolly | Trustee | 02 December 2023 |
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Richard Bartlett | Trustee | 01 October 2023 |
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Dr Catherine Ann Goodwin | Trustee | 08 June 2023 |
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Andrew Donnell | Trustee | 01 November 2022 |
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Amanda Millar | Trustee | 31 March 2022 |
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Annie Kent | Trustee | 25 September 2021 |
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Dr Anushtayini Sivananthan | Trustee | 04 August 2021 |
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Hester Mary Wain | Trustee | 23 July 2021 |
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Keith Leslie | Trustee | 01 January 2021 |
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Debbie Giwa | Trustee | 05 September 2020 |
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Philip Charles John William Cliff | Trustee | 30 March 2019 |
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Eleanor Ruth Farrell | Trustee | 02 February 2019 |
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Financial history
Financial period end date
Income / Expenditure | 31/03/2020 | 31/03/2021 | 31/03/2022 | 31/03/2023 | 31/03/2024 | ||
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Total gross income | £20.57m | £28.22m | £27.45m | £23.92m | £24.62m | |
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Total expenditure | £19.14m | £22.05m | £27.76m | £27.94m | £25.90m | |
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Income from government contracts | £536.57k | £497.37k | £1.07m | £933.82k | £257.83k | |
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Income from government grants | £1.62m | £2.72m | £1.82m | £1.99m | £1.60m | |
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Income - Donations and legacies | £11.65m | £16.49m | £15.15m | £13.24m | £15.30m | |
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Income - Other trading activities | £4.23m | £4.94m | £5.73m | £4.66m | £4.35m | |
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Income - Charitable activities | £4.37m | £6.49m | £6.15m | £5.86m | £4.54m | |
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Income - Endowments | £0 | £0 | £0 | £0 | £0 | |
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Income - Investment | £62.52k | £13.33k | £17.03k | £152.54k | £360.27k | |
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Income - Other | £262.42k | £285.16k | £407.56k | £14.75k | £69.52k | |
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Income - Legacies | £2.66m | £3.83m | £3.11m | £2.94m | £4.09m | |
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Expenditure - Charitable activities | £14.81m | £17.70m | £21.68m | £21.84m | £20.05m | |
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Expenditure - Raising funds | £4.33m | £4.35m | £6.07m | £6.10m | £5.85m | |
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Expenditure - Governance | £512.50k | £505.14k | £659.95k | £583.09k | £500.39k | |
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Expenditure - Grants institution | £0 | £0 | £0 | £0 | £0 | |
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Expenditure - Investment management | £10.44k | £10.75k | £10.74k | £14.28k | £14.65k | |
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Expenditure - Other | £0 | £0 | £0 | £0 | £0 |
Assets and liabilities
Definitions for assets and liabilities
These are assets, other than investments, which are held for more than 12 months and used to run and administer the charity such as buildings, offices, exhibits and fixtures and fittings.
Long term InvestmentsInvestments are assets held by the charity with the sole aim of generating income which will be used for their charitable purposes such as deposit accounts, shares, rental property and unit trusts.
Investment assets are re-valued every year and included in the balance sheet at their current market value.
Long term investments are held for more than 12 months.
These are assets held generally for less than 12 months such as cash and bank balances, debtors, investments to be sold within the coming year and trading stock.
Defined benefit pension scheme asset or liabilityThis is a surplus or deficit in any defined benefit pension scheme operated and represents a potential long-term asset or liability.
Total liabilitiesThese are all the amounts owed by the charity at the balance sheet date to third parties such as bills due but not yet paid, bank overdrafts and loans and mortgages.
Asset / Liability | 31/03/2020 | 31/03/2021 | 31/03/2022 | 31/03/2023 | 31/03/2024 | ||
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Own use assets | £9.37m | £8.84m | £8.38m | £7.45m | £7.00m | |
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Long-term investments | £4.28m | £4.46m | £4.97m | £2.06m | £2.22m | |
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Other assets | £12.29m | £22.25m | £20.18m | £19.00m | £17.05m | |
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Defined benefit pension scheme asset or liability | £0 | £0 | £0 | £0 | £0 | |
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Total liabilities | £2.86m | £6.11m | £4.40m | £3.46m | £2.36m |
Accounts and annual returns
Title | Reporting year | Date received | Received | Download |
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Annual return | 31 March 2024 | 04 September 2024 | On Time | |
Accounts and TAR | 31 March 2024 | 04 September 2024 | On Time | Download Open in new window |
Annual return | 31 March 2023 | 19 January 2024 | On Time | |
Accounts and TAR | 31 March 2023 | 19 January 2024 | On Time | Download Open in new window |
Annual return | 31 March 2022 | 30 November 2022 | On Time | |
Accounts and TAR | 31 March 2022 | 30 November 2022 | On Time | Download Open in new window |
Annual return | 31 March 2021 | 21 December 2021 | On Time | |
Accounts and TAR | 31 March 2021 | 21 December 2021 | On Time | Download Open in new window |
Annual return | 31 March 2020 | 14 January 2021 | On Time | |
Accounts and TAR | 31 March 2020 | 14 January 2021 | On Time | Download Open in new window |
Governing document
It is not the full text of the charity's governing document.
MEMORANDUM AND ARTICLES INCORPORATED 11/04/1963 AS AMENDED BY SPECIAL RESOLUTION(S) DATED 22/07/1966 AS AMENDED BY SPECIAL RESOLUTION(S) DATED 01/09/1972 AS AMENDED BY SPECIAL RESOLUTION(S) DATED 28/06/1998 AS AMENDED BY SPECIAL RESOLUTION(S) DATED 28/01/2006 AS AMENDED BY SPECIAL RESOLUTION(S) DATED 06/02/2006 AS AMENDED BY SPECIAL RESOLUTION(S) DATED 07/07/2007 AS AMENDED BY SPECIAL RESOLUTION(S) DATED 31/01/2009 AS AMENDED BY SPECIAL RESOLUTION(S) DATED 16/07/2011 NOW ARTICLES ADOPTED BY SPECIAL RESOLUTION DATED 14/07/2012 AS AMENDED BY SPECIAL RESOLUTION(S) DATED 08/03/2014 AS AMENDED BY SPECIAL RESOLUTION(S) DATED 15 APR 2016 as amended on 24 Apr 2018 as amended on 12 Oct 2019 as amended on 31 Oct 2020 as amended on 13 Nov 2021
Charitable objects
(A) TO ENABLE PERSONS WHO ARE EXPERIENCING FEELINGS OF DISTRESS OR DESPAIR, INCLUDING THOSE WHO MAY BE AT RISK OF SUICIDE, TO RECEIVE CONFIDENTIAL EMOTIONAL SUPPORT AT ANY TIME OF THE DAY OR NIGHT FROM APPROPRIATELY TRAINED SAMARITANS IN ORDER TO IMPROVE THEIR EMOTIONAL HEALTH AND TO REDUCE THE INCIDENCE OF SUICIDE; AND (B) TO PROMOTE A BETTER UNDERSTANDING IN SOCIETY OF SUICIDE, SUICIDAL BEHAVIOUR AND THE VALUE OF EXPRESSING FEELINGS WHICH MAY OTHERWISE LEAD TO SUICIDE OR IMPAIRED EMOTIONAL HEALTH.
Area of benefit
NOT DEFINED.
Linked charities
- BANBURY AND DISTRICT SAMARITANS
- BEXLEY & DARTFORD SAMARITANS
- BOGNOR REGIS CHICHESTER AND DISTRICT SAMARITANS
- DARLINGTON AND DISTRICT SAMARITANS
- DONCASTER SAMARITANS
- FESTIVAL BRANCH OF THE SAMARITANS
- GLOUCESTER AND DISTRICT SAMARITANS
- LINCOLN BRANCH OF THE SAMARITANS
- NORTH WEST SURREY SAMARITANS
- ROCHDALE, OLDHAM AND DISTRICT SAMARITANS
- SAMARITANS OF BARROW, FURNESS AND SOUTH LAKES
- SAMARITANS OF BOSTON, LINCOLNSHIRE
- SAMARITANS OF CHELMSFORD AND MID-ESSEX
- SAMARITANS OF HAVERING
- SAMARITANS OF MEDWAY GRAVESHAM AND SWALE
- SAMARITANS OF NORTH EAST WALES
- SAMARITANS OF STOCKPORT
- SAMARITANS OF WALSALL AND DISTRICT
- SWINDON AND DISTRICT SAMARITANS
- TEESSIDE SAMARITANS
- THE BEDFORD SAMARITANS
- THE BRENT SAMARITANS
- THE CARDIFF AND DISTRICT BRANCH OF THE SAMARITANS
- THE SAMARITANS (BURY BRANCH)
- THE SAMARITANS OF (TYNESIDE)
- THE SAMARITANS OF ABERYSTWYTH AND MID WALES
- THE SAMARITANS OF BASILDON AND THURROCK
- THE SAMARITANS OF BASINGSTOKE
- THE SAMARITANS OF BOURNEMOUTH AND DISTRICT
- THE SAMARITANS OF BRIDLINGTON AND DISTRICT
- THE SAMARITANS OF BUXTON AND HIGH PEAK
- THE SAMARITANS OF CROYDON AND SUTTON
- THE SAMARITANS OF FARNBOROUGH & DISTRICT
- THE SAMARITANS OF GREAT YARMOUTH
- THE SAMARITANS OF GRIMSBY, CLEETHORPES AND DISTRICT
- THE SAMARITANS OF ISLE OF WIGHT
- THE SAMARITANS OF LEEDS
- THE SAMARITANS OF LOWESTOFT AND WAVENEY DISTRICT
- THE SAMARITANS OF MANSFIELD AND DISTRICT
- THE SAMARITANS OF NORTHALLERTON AND THE DALES
- THE SAMARITANS OF NORTHUMBRIA
- THE SAMARITANS OF REDBRIDGE
- THE SAMARITANS OF SOLIHULL
- THE SAMARITANS OF SOUTHPORT AND DISTRICT
- THE SAMARITANS OF SUNDERLAND
- THE SAMARITANS OF WAKEFIELD AND DISTRICT
- THE SAMARITANS OF WARRINGTON, HALTON AND ST HELENS
- THE SAMARITANS, SCUNTHORPE BRANCH
- 31 March 2000 : Standard registration
Contact information
- Address:
-
THE SAMARITANS
THE UPPER MILL
KINGSTON ROAD
EPSOM
KT17 2AF
- Phone:
- 020 8394 8300
- Email:
- admin@samaritans.org
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