SHELTER, NATIONAL CAMPAIGN FOR HOMELESS PEOPLE LIMITED

Charity overview
Activities - how the charity spends its money
Shelter helps millions of people every year struggling with bad housing and homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to use for help. We're here so no one has to fight bad housing or homelessness on their own.
Income and expenditure
Data for financial year ending 31 March 2024
Total income:
£81,331,000
Donations and legacies | £53.34m | |
Charitable activities | £23.94m | |
Other trading activities | £1.67m | |
Investments | £205.00k | |
Other | £2.18m |
Total expenditure:
£82,654,000
Raising funds | £18.57m | |
Charitable activities | £49.48m | |
Other | £14.60m |
£73,000 investments gains (losses)
Total income includes £4,306,248 from 26 government contract(s) and £3,112,305 from 10 government grant(s)
Charitable expenditure
Charitable expenditure with investment gains
Charitable expenditure
Some charities generate all, or a substantial part, of their income from investments which may have been donated to the charity as endowment or set aside by the charity from its own resources in the past. Such investments usually take the form of stocks and shares but may include other assets, such as property, that are capable of generating income and/or capital growth.
In managing their spending and investments charities need to strike a balance between the needs of future and current beneficiaries. They also need to take account of spending commitments that may stretch over a number of future years. To do this, charities will normally adopt an investment strategy designed to generate both income and capital growth. To maximise returns trustees may commit to investment strategies for several years.
Investments can experience large swings in value so trustees may, in a particular year, decide to realise and spend part of their charity’s capital or to invest part of its income.
By clicking the investment gains checkbox the charitable spending bar is adjusted to take account of capital growth as well as income. This shows the balance the charity is striking, between spending on current beneficiaries and retaining resources for future beneficiaries.
Raising funds and other expenditure | £33.17m | |
Charitable expenditure | £49.48m |
People

1237 Employee(s)
11 Trustee(s)
2667 Volunteer(s)
Employees with total benefits over £60,000
Number of employees | |
---|---|
£60k to £70k | 29 |
£70k to £80k | 13 |
£80k to £90k | 4 |
£90k to £100k | 1 |
£100k to £110k | 4 |
£110k to £120k | 1 |
£120k to £130k | 2 |
£140k to £150k | 1 |
Fundraising
Trading
Trustee payments
What, who, how, where
- Education/training
- The Prevention Or Relief Of Poverty
- Economic/community Development/employment
- Children/young People
- Elderly/old People
- People With Disabilities
- Other Charities Or Voluntary Bodies
- Other Defined Groups
- The General Public/mankind
- Makes Grants To Organisations
- Provides Services
- Provides Advocacy/advice/information
- Sponsors Or Undertakes Research
- Other Charitable Activities
- Throughout England
- Scotland
Governance
- 16 March 1972: Standard registration
- 06 August 2018: Funds received from 252451 THE BIRD CHARITABLE TRUST
- 14 September 2020: Funds received from 1071380 JR AND SA BROOKS CHARITABLE TRUST
- 17 December 2020: Funds received from 253002 MISS M L WATTS CHARITABLE SETTLEMENT OTHERWISE KNO...
- 22 July 2021: Funds received from 276844 MISS S M G ROSS TRUST
- 20 June 2023: Funds received from 1059450 LONDON FIRST MILLENNIUM PROJECTS TRUST
- 30 June 2023: Funds received from 1188576 GYVE
- 08 April 2024: Funds received from 1152952 THE BB CHARITABLE FOUNDATION
- SHELTER (Working name)
- SHELTER, NATIONAL CAMPAIGN FOR THE HOMELESS LIMITED (Previous name)
- Bullying and harassment policy and procedures
- Campaigns and political activity policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Engaging external speakers at charity events policy and procedures
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Investing charity funds policy and procedures
- Investment
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
Trustees
Trustees are the people responsible for controlling the work, management and administration of the charity on behalf of its beneficiaries. Generally trustees are treasurer, chair, board member etc. The trustees are responsible for keeping this list up to date and can do this by updating their details as they happen through the online service
11 Trustee(s)
Name | Role | Date of appointment | Other trusteeships | Reporting status of other trusteeships | ||||
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HELEN MARY BAKER | Chair | 01 May 2018 |
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Dr Louisa Monique Baxter | Trustee | 01 October 2023 |
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Arshmeena Durrani | Trustee | 01 October 2023 |
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Myfanwy Barrett | Trustee | 01 October 2023 |
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Alison Jane Taylor | Trustee | 01 October 2023 |
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Steven Ronald Haines | Trustee | 01 October 2023 |
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James Strang | Trustee | 01 July 2022 |
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Karen Belinda Kneller | Trustee | 01 July 2022 |
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John Ross McQuade | Trustee | 01 July 2022 |
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Leonie Victoria Foster | Trustee | 31 March 2022 |
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Kezia Dugdale | Trustee | 09 September 2020 |
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Financial history
Financial period end date
Income / Expenditure | 31/03/2020 | 31/03/2021 | 31/03/2022 | 31/03/2023 | 31/03/2024 | ||
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Total gross income | £73.01m | £72.88m | £75.20m | £73.67m | £81.33m | |
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Total expenditure | £72.56m | £71.57m | £73.53m | £82.77m | £82.65m | |
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Income from government contracts | £8.08m | £7.54m | £7.80m | £3.96m | £4.31m | |
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Income from government grants | £5.36m | £9.46m | £6.71m | £4.34m | £3.11m | |
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Income - Donations and legacies | £41.05m | £46.67m | £45.18m | £45.17m | £53.34m | |
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Income - Other trading activities | £10.94m | £7.18m | £12.56m | £14.20m | £1.67m | |
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Income - Charitable activities | £20.66m | £18.87m | £17.45m | £14.29m | £23.94m | |
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Income - Endowments | £0 | £0 | £0 | £0 | £0 | |
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Income - Investment | £353.00k | £170.00k | £4.00k | £14.00k | £205.00k | |
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Income - Other | £0 | £0 | £0 | £0 | £2.18m | |
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Income - Legacies | £6.62m | £4.82m | £8.15m | £6.57m | £7.21m | |
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Expenditure - Charitable activities | £47.24m | £46.14m | £45.48m | £48.97m | £49.48m | |
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Expenditure - Raising funds | £25.32m | £25.44m | £28.04m | £33.80m | £18.57m | |
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Expenditure - Governance | £180.00k | £138.00k | £207.00k | £196.00k | £292.00k | |
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Expenditure - Grants institution | £0 | £0 | £0 | £0 | £0 | |
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Expenditure - Investment management | £0 | £0 | £0 | £0 | £10.25k | |
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Expenditure - Other | £0 | £0 | £0 | £0 | £14.60m |
Assets and liabilities
Definitions for assets and liabilities
These are assets, other than investments, which are held for more than 12 months and used to run and administer the charity such as buildings, offices, exhibits and fixtures and fittings.
Long term InvestmentsInvestments are assets held by the charity with the sole aim of generating income which will be used for their charitable purposes such as deposit accounts, shares, rental property and unit trusts.
Investment assets are re-valued every year and included in the balance sheet at their current market value.
Long term investments are held for more than 12 months.
These are assets held generally for less than 12 months such as cash and bank balances, debtors, investments to be sold within the coming year and trading stock.
Defined benefit pension scheme asset or liabilityThis is a surplus or deficit in any defined benefit pension scheme operated and represents a potential long-term asset or liability.
Total liabilitiesThese are all the amounts owed by the charity at the balance sheet date to third parties such as bills due but not yet paid, bank overdrafts and loans and mortgages.
Asset / Liability | 31/03/2020 | 31/03/2021 | 31/03/2022 | 31/03/2023 | 31/03/2024 | ||
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Own use assets | £9.79m | £11.04m | £12.46m | £11.72m | £9.33m | |
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Long-term investments | £6.66m | £7.49m | £6.61m | £6.48m | £4.16m | |
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Other assets | £22.06m | £23.04m | £22.79m | £17.60m | £20.16m | |
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Defined benefit pension scheme asset or liability | £0 | £0 | £0 | £0 | £0 | |
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Total liabilities | £9.47m | £10.41m | £8.49m | £11.67m | £10.78m |
Accounts and annual returns
Title | Reporting year | Date received | Received | Download |
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Annual return | 31 March 2024 | 29 January 2025 | On Time | |
Accounts and TAR | 31 March 2024 | 29 January 2025 | On Time | Download Open in new window |
Annual return | 31 March 2023 | 22 January 2024 | On Time | |
Accounts and TAR | 31 March 2023 | 22 January 2024 | On Time | Download Open in new window |
Annual return | 31 March 2022 | 24 January 2023 | On Time | |
Accounts and TAR | 31 March 2022 | 24 January 2023 | On Time | Download Open in new window |
Annual return | 31 March 2021 | 19 January 2022 | On Time | |
Accounts and TAR | 31 March 2021 | 19 January 2022 | On Time | Download Open in new window |
Annual return | 31 March 2020 | 17 December 2020 | On Time | |
Accounts and TAR | 31 March 2020 | 17 December 2020 | On Time | Download Open in new window |
Governing document
It is not the full text of the charity's governing document.
MEMORANDUM AND ARTICLES INCORPORATED 13/01/1972 AS AMENDED BY SPECIAL RESOLUTION(S) DATED 19/06/1974 AS AMENDED BY SPECIAL RESOLUTION(S) DATED 14/11/1985 AS AMENDED BY SPECIAL RESOLUTION(S) DATED 18/12/1990 AS AMENDED BY SPECIAL RESOLUTION(S) DATED 09/09/1993 AS AMENDED BY SPECIAL RESOLUTION(S) DATED 17/03/1997 AS AMENDED BY SPECIAL RESOLUTION(S) DATED 12/11/2005 AS AMENDED BY SPECIAL RESOLUTION(S) DATED 07/02/2006 AS AMENDED BY SPECIAL RESOLUTION(S) DATED 10/09/2007 NOW ARTICLES ADOPTED BY SPECIAL RESOLUTION DATED 27/09/2010 AS AMENDED BY SPECIAL RESOLUTION(S) DATED 08/02/2012
Charitable objects
TO PLAY A CREATIVE PART IN THE LIFE OF THE NATION BY RELIEVING HUMAN SUFFERING IRRESPECTIVE OF COLOUR, CREED OR CLASS AND FOR THE FOLLOWING PURPOSES: (I) TO RELIEVE HARDSHIP AND DISTRESS AMONG HOMELESS PEOPLE AND AMONG THOSE IN NEED WHO ARE LIVING IN ADVERSE HOUSING CONDITIONS. (II) TO MAKE MONIES AVAILABLE TO HOUSING ASSOCIATIONS AND OTHER BODIES (WHETHER CORPORATE OR NOT) WHOSE AIMS BEING CHARITABLE ARE THE RELIEF OF SUCH HARDSHIP AND DISTRESS. (III) TO RELIEVE POVERTY AND DISTRESS (IV) TO EDUCATE THE PUBLIC CONCERNING THE NATURE, CAUSES AND EFFECTS OF HOMELESSNESS, HUMAN SUFFERING, POVERTY AND DISTRESS AS AFORESAID AND TO CONDUCT AND PROCURE RESEARCH CONCERNING THE SAME AND TO MAKE AVAILABLE THE USEFUL RESULTS THEREAFTER TO THE PUBLIC.
Area of benefit
NOT DEFINED
Contact information
- Address:
-
SHELTER
88 OLD STREET
LONDON
EC1V 9HU
- Phone:
- 03003301234
- Email:
- info@shelter.org.uk
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