REFUGE

Charity overview
Activities - how the charity spends its money
Refuge provides specialist support to women and children escaping domestic violence, modern slavery, human trafficking, forced prostitution, rape, forced marriage and 'honour' based violence. Services include: 24-hr national helpline, women's refuges, outreach and floating support, independent domestic and sexual violence advocates. We raise awareness and influence policy and legislative change.
Income and expenditure
Data for financial year ending 31 March 2024
Total income:
£27,813,994
Donations and legacies | £7.52m | |
Charitable activities | £19.80m | |
Other trading activities | £125.60k | |
Investments | £265.51k | |
Other | £104.81k |
Total expenditure:
£29,752,240
Raising funds | £3.37m | |
Charitable activities | £26.38m | |
Other | £0 |
£59,301 investments gains (losses)
Total income includes £7,406,866 from 18 government contract(s) and £7,114,209 from 29 government grant(s)
Charitable expenditure
Charitable expenditure with investment gains
Charitable expenditure
Some charities generate all, or a substantial part, of their income from investments which may have been donated to the charity as endowment or set aside by the charity from its own resources in the past. Such investments usually take the form of stocks and shares but may include other assets, such as property, that are capable of generating income and/or capital growth.
In managing their spending and investments charities need to strike a balance between the needs of future and current beneficiaries. They also need to take account of spending commitments that may stretch over a number of future years. To do this, charities will normally adopt an investment strategy designed to generate both income and capital growth. To maximise returns trustees may commit to investment strategies for several years.
Investments can experience large swings in value so trustees may, in a particular year, decide to realise and spend part of their charity’s capital or to invest part of its income.
By clicking the investment gains checkbox the charitable spending bar is adjusted to take account of capital growth as well as income. This shows the balance the charity is striking, between spending on current beneficiaries and retaining resources for future beneficiaries.
Raising funds and other expenditure | £3.37m | |
Charitable expenditure | £26.38m |
People

441 Employee(s)
9 Trustee(s)
120 Volunteer(s)
Employees with total benefits over £60,000
Number of employees | |
---|---|
£60k to £70k | 7 |
£70k to £80k | 2 |
£80k to £90k | 3 |
£90k to £100k | 1 |
£120k to £130k | 1 |
Fundraising
Trading
Trustee payments
What, who, how, where
- Education/training
- The Advancement Of Health Or Saving Of Lives
- The Prevention Or Relief Of Poverty
- Accommodation/housing
- Human Rights/religious Or Racial Harmony/equality Or Diversity
- Children/young People
- Elderly/old People
- People With Disabilities
- People Of A Particular Ethnic Or Racial Origin
- Other Defined Groups
- Provides Buildings/facilities/open Space
- Provides Services
- Provides Advocacy/advice/information
- Sponsors Or Undertakes Research
- Throughout England
Governance
- 13 March 1979: Standard registration
- 15 November 2024: Funds received from 326995 THE FORBES CHARITABLE TRUST
- CHISWICK FAMILY RESCUE LIMITED (Previous name)
- Homes England
- Bullying and harassment policy and procedures
- Campaigns and political activity policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Engaging external speakers at charity events policy and procedures
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Investing charity funds policy and procedures
- Investment
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
Trustees
Trustees are the people responsible for controlling the work, management and administration of the charity on behalf of its beneficiaries. Generally trustees are treasurer, chair, board member etc. The trustees are responsible for keeping this list up to date and can do this by updating their details as they happen through the online service
9 Trustee(s)
Name | Role | Date of appointment | Other trusteeships | Reporting status of other trusteeships | ||||
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Henrietta Barkworth-Nanton | Chair | 14 May 2020 |
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Katharine Patel | Trustee | 06 February 2025 |
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Amy Lauren Nelsen | Trustee | 23 February 2024 |
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Justin James Derbyshire | Trustee | 23 February 2024 |
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Meera Bedi | Trustee | 23 February 2024 |
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Jeremy James Lewis | Trustee | 23 February 2024 |
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Alexandra Sufit | Trustee | 23 February 2024 |
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Jonathan Vincent Dominic Rowney | Trustee | 06 July 2021 |
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Selina Sagayam | Trustee | 13 December 2018 |
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Financial history
Financial period end date
Income / Expenditure | 31/03/2020 | 31/03/2021 | 31/03/2022 | 31/03/2023 | 31/03/2024 | ||
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Total gross income | £17.56m | £33.98m | £24.30m | £25.39m | £27.81m | |
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Total expenditure | £18.10m | £22.31m | £25.30m | £30.06m | £29.75m | |
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Income from government contracts | £6.37m | £7.16m | £6.84m | £7.07m | £7.41m | |
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Income from government grants | £1.58m | £3.30m | £2.47m | £4.94m | £7.11m | |
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Income - Donations and legacies | £3.90m | £16.61m | £10.11m | £8.48m | £7.52m | |
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Income - Other trading activities | £0 | £2.71k | £169.24k | £118.53k | £125.60k | |
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Income - Charitable activities | £13.62m | £17.36m | £13.99m | £16.56m | £19.80m | |
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Income - Endowments | £0 | £0 | £0 | £0 | £0 | |
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Income - Investment | £44.45k | £17.75k | £26.89k | £141.68k | £265.51k | |
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Income - Other | £0 | £0 | £0 | £88.60k | £104.81k | |
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Income - Legacies | £271.49k | £394.19k | £1.15m | £281.38k | £715.22k | |
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Expenditure - Charitable activities | £16.88m | £19.93m | £21.98m | £25.66m | £26.38m | |
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Expenditure - Raising funds | £1.22m | £2.37m | £3.32m | £4.39m | £3.37m | |
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Expenditure - Governance | £73.56k | £74.32k | £4.59m | £42.08k | £41.68k | |
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Expenditure - Grants institution | £0 | £0 | £0 | £0 | £0 | |
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Expenditure - Investment management | £0 | £0 | £0 | £8.09k | £5.65k | |
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Expenditure - Other | £0 | £0 | £0 | £0 | £0 |
Assets and liabilities
Definitions for assets and liabilities
These are assets, other than investments, which are held for more than 12 months and used to run and administer the charity such as buildings, offices, exhibits and fixtures and fittings.
Long term InvestmentsInvestments are assets held by the charity with the sole aim of generating income which will be used for their charitable purposes such as deposit accounts, shares, rental property and unit trusts.
Investment assets are re-valued every year and included in the balance sheet at their current market value.
Long term investments are held for more than 12 months.
These are assets held generally for less than 12 months such as cash and bank balances, debtors, investments to be sold within the coming year and trading stock.
Defined benefit pension scheme asset or liabilityThis is a surplus or deficit in any defined benefit pension scheme operated and represents a potential long-term asset or liability.
Total liabilitiesThese are all the amounts owed by the charity at the balance sheet date to third parties such as bills due but not yet paid, bank overdrafts and loans and mortgages.
Asset / Liability | 31/03/2020 | 31/03/2021 | 31/03/2022 | 31/03/2023 | 31/03/2024 | ||
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Own use assets | £144.79k | £370.53k | £985.25k | £762.45k | £501.03k | |
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Long-term investments | £561.09k | £694.67k | £709.02k | £641.74k | £701.08k | |
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Other assets | £6.46m | £19.07m | £17.96m | £13.24m | £12.55m | |
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Defined benefit pension scheme asset or liability | -£70.00k | -£70.00k | £0 | £0 | £0 | |
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Total liabilities | £3.49m | £4.64m | £5.21m | £4.93m | £5.92m |
Accounts and annual returns
Title | Reporting year | Date received | Received | Download |
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Annual return | 31 March 2024 | 10 December 2024 | On Time | |
Accounts and TAR | 31 March 2024 | 10 December 2024 | On Time | Download Open in new window |
Annual return | 31 March 2023 | 26 January 2024 | On Time | |
Accounts and TAR | 31 March 2023 | 26 January 2024 | On Time | Download Open in new window |
Annual return | 31 March 2022 | 14 December 2022 | On Time | |
Accounts and TAR | 31 March 2022 | 14 December 2022 | On Time | Download Open in new window |
Annual return | 31 March 2021 | 01 December 2021 | On Time | |
Accounts and TAR | 31 March 2021 | 01 December 2021 | On Time | Download Open in new window |
Annual return | 31 March 2020 | 28 January 2021 | On Time | |
Accounts and TAR | 31 March 2020 | 28 January 2021 | On Time | Download Open in new window |
Governing document
It is not the full text of the charity's governing document.
MEMORANDUM AND ARTICLES OF ASSOCIATION INCORPORATED 30TH JANUARY 1979 AS AMENDED BY SPECIAL RESOLUTION PASSED ON 5TH MARCH 1993, 17TH FEBRUARY 2000 AND 18 DECEMBER 2008 NOW ARTICLES ADOPTED BY SPECIAL RESOLUTION DATED 17 APR 2012 AS REGISTERED AT COMPANIES HOUSE ON 20 APR 2012 as amended on 02 Dec 2021
Charitable objects
1. TO PROVIDE FOR THE RELIEF OF WOMEN AND THEIR CHILDREN OR OTHER VICTIMS WHO HAVE BEEN SUBJECT TO: (I) PHYSICAL, SEXUAL, EMOTIONAL AND/OR MENTAL ABUSE WITHIN AN INTIMATE OR 'FAMILY' RELATIONSHIP ('DOMESTIC VIOLENCE'); OR (II) OTHER GENDER-BASED VIOLENCE, WHICH TERM, FOR THE PURPOSES OF THESE ARTICLES, SHALL INCLUDE BUT NOT BE LIMITED TO RAPE, PROSTITUTION, GANG VIOLENCE, SEX-TRAFFICKING OR FEMALE GENITAL MUTILATION, IN EITHER OF CASES (I) OR (II) ABOVE, THROUGHOUT THE UNITED KINGDOM AND ABROAD; 2. TO PROVIDE SPECIALIST SUPPORTED HOUSING AND SOCIAL HOUSING AND ANY ASSOCIATED AMENITIES IN ENGLAND, DESIGNED TO MEET THE NEEDS OF WOMEN AND CHILDREN WHO ARE THE VICTIMS OF DOMESTIC VIOLENCE AND/OR OTHER GENDER-BASED VIOLENCE, AND OTHER SERVICES DESIGNED TO FACILITATE THEIR ONWARD PROGRESSION; AND 3. TO ADVANCE PUBLIC EDUCATION, RESEARCH AND TRAINING ON UNDERSTANDING OF THE ISSUES OF DOMESTIC VIOLENCE AND GENDER-BASED VIOLENCE THROUGHOUT THE UNITED KINGDOM AND ABROAD
Area of benefit
UNITED KINGDOM AND ABROAD
Contact information
- Address:
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Refuge
c/o Fora
Tintagel House (TH)
92 Albert Embankment
LONDON
- Phone:
- 02073957700
- Email:
- esther_brown@refuge.org.uk
- Website:
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