HEATHROW TRAVEL-CARE

Charity number: 297189
Charity reporting is up to date (on time)

Charity overview

Activities - how the charity spends its money

Heathrow Travel-Care is the Independent Crisis Social Work Agency for Heathrow Airport. Qualified social workers assess, advise, advocate, signpost re issues including mental distress, disability, homelessness. Also: safeguarding children/vulnerable adults, planning with/for vulnerable Britons returning from abroad, coordination of Initial Humanitarian Assistance at Heathrow following emergencies.

Income and expenditure

Data for financial year ending 31 March 2024

Total income: £7,205
Total expenditure: £467,307

Total income includes £342,669 from 2 government contract(s)

People

11 Employee(s)

7 Trustee(s)

Employees with total benefits over £60,000

No employees have total benefits over £60k for this charity

Fundraising

No information available

Trading

This charity does not have any trading subsidiaries.

Trustee payments

No trustees receive any remuneration, payments or benefits from the charity.

What, who, how, where

What the charity does:
  • General Charitable Purposes
  • The Advancement Of Health Or Saving Of Lives
  • Disability
  • Other Charitable Purposes
Who the charity helps:
  • Children/young People
  • Elderly/old People
  • People With Disabilities
  • Other Charities Or Voluntary Bodies
  • The General Public/mankind
How the charity helps:
  • Provides Services
  • Provides Advocacy/advice/information
Where the charity operates:
  • Hillingdon

Governance

Registration history:
  • 19 October 1987: Standard registration
Organisation type:
Charitable company
Other names:

No other names

Company number:
02056086 Open in new window
Gift aid:
Not recognised by HMRC for gift aid
Other regulators:
No information available
Policies:
  • Bullying and harassment policy and procedures
  • Campaigns and political activity policy and procedures
  • Complaints handling
  • Complaints policy and procedures
  • Conflicting interests
  • Financial reserves policy and procedures
  • Internal charity financial controls policy and procedures
  • Internal risk management policy and procedures
  • Investing charity funds policy and procedures
  • Risk management
  • Safeguarding policy and procedures
  • Safeguarding vulnerable beneficiaries
  • Serious incident reporting policy and procedures
  • Social media policy and procedures
  • Trustee conflicts of interest policy and procedures
  • Trustee expenses policy and procedures
  • Volunteer management
Land and property:
This charity does not own and/or lease land or property

Trustees

Trustees are the people responsible for controlling the work, management and administration of the charity on behalf of its beneficiaries. Generally trustees are treasurer, chair, board member etc. The trustees are responsible for keeping this list up to date and can do this by updating their details as they happen through the online service

7 Trustee(s)

Name Role Date of appointment Other trusteeships Reporting status of other trusteeships
Elizabeth Christine Hegarty Trustee 02 November 2020
None on record
RHIANNON JANE DOWDALL Trustee 15 May 2017
None on record
Jeannette Mary Truelove Trustee 01 September 2016
None on record
Paul David Stonehouse Trustee 01 September 2016
None on record
Simon Eastburn Trustee 01 April 2015
None on record
ROSS ERLAM Trustee 13 January 2014
None on record
STEVE PORCHER Trustee
None on record

Financial history

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Financial period end date

Income / Expenditure 31/03/2020 31/03/2021 31/03/2022 31/03/2023 31/03/2024
Total gross income £465.20k £496.99k £480.11k £568.62k £535.39k
Total expenditure £436.54k £417.72k £454.53k £472.51k £467.31k
Income from government contracts N/A N/A £341.88k £385.30k £342.67k
Income from government grants £295.45k £358.46k N/A N/A N/A
Income - Donations and legacies N/A N/A N/A £13.44k £7.21k
Income - Other trading activities N/A N/A N/A £0 £0
Income - Charitable activities N/A N/A N/A £555.18k £0
Income - Endowments N/A N/A N/A £0 £0
Income - Investment N/A N/A N/A £0 £0
Income - Other N/A N/A N/A £0 £0
Income - Legacies N/A N/A N/A £0 £0
Expenditure - Charitable activities N/A N/A N/A £448.53k £444.12k
Expenditure - Raising funds N/A N/A N/A £0 £0
Expenditure - Governance N/A N/A N/A £0 £0
Expenditure - Grants institution N/A N/A N/A £0 £0
Expenditure - Investment management N/A N/A N/A £0 £0
Expenditure - Other N/A N/A N/A £23.98k £23.18k

Assets and liabilities

Definitions for assets and liabilities
Own use assets

These are assets, other than investments, which are held for more than 12 months and used to run and administer the charity such as buildings, offices, exhibits and fixtures and fittings.

Long term Investments

Investments are assets held by the charity with the sole aim of generating income which will be used for their charitable purposes such as deposit accounts, shares, rental property and unit trusts.
Investment assets are re-valued every year and included in the balance sheet at their current market value.
Long term investments are held for more than 12 months.

Other assets

These are assets held generally for less than 12 months such as cash and bank balances, debtors, investments to be sold within the coming year and trading stock.

Defined benefit pension scheme asset or liability

This is a surplus or deficit in any defined benefit pension scheme operated and represents a potential long-term asset or liability.

Total liabilities

These are all the amounts owed by the charity at the balance sheet date to third parties such as bills due but not yet paid, bank overdrafts and loans and mortgages.

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Asset / Liability 31/03/2020 31/03/2021 31/03/2022 31/03/2023 31/03/2024
Own use assets N/A N/A N/A £0 £0
Long-term investments N/A N/A N/A £0 £0
Other assets N/A N/A N/A £387.35k £454.72k
Defined benefit pension scheme asset or liability N/A N/A N/A £0 £0
Total liabilities N/A N/A N/A £16.96k £16.24k

Accounts and annual returns

This table shows the charity's record of submitting annual returns, accounts and trustees' annual report (TAR) for the last five financial periods.
Title Reporting year Date received Received Download
Annual return 31 March 2024 10 January 2025 On Time
Accounts and TAR 31 March 2024 10 January 2025 On Time Download Open in new window
Annual return 31 March 2023 06 September 2024 219 days late
Accounts and TAR 31 March 2023 06 September 2024 219 days late Download Open in new window
Annual return 31 March 2022 01 March 2023 29 days late
Accounts and TAR 31 March 2022 01 March 2023 29 days late Download Open in new window
Annual return 31 March 2021 17 January 2022 On Time
Accounts and TAR 31 March 2021 17 January 2022 On Time Download Open in new window
Annual return 31 March 2020 25 January 2021 On Time
Accounts and TAR 31 March 2020 25 January 2021 On Time Download Open in new window
Submit annual return Open in new window

Governing document

Details of the type of governing document the charity has and when it was established.
It is not the full text of the charity's governing document.

MEMORANDUM AND ARTICLES OF ASSOCIATON INCORPORATED 18TH SEPTEMBER 1986 AS AMENDED BY SPECIAL RESOLUTION DATED 16TH SEPTEMBER 1987.

Charitable objects

TO RELIEVE POVERTY AND SICKNESS AMONGST PERSONS TRAVELLING THROUGH HEATHROW AIRPORT - LONDON AND AIRPORT STAFF WHO ARE IN NEED WITHOUT DISTINCION OF SEX OR OF POLITICAL, RELIGIOUS OR OTHER OPINIONS WHOSE PROBLEMS ARE OUTSIDE THE SCOPE OF THE NORMAL SERVICES PROVIDED BY HEATHROW AIRPORT LIMITED, AIRLINES, FIRMS AND CONTROL AUTHORITIES.

Area of benefit

The area the charity can operate in, as set out in its governing document.

HEATHROW AIRPORT - LONDON

Contact information

Address:
ROOM 00142
NORTH WING
TERMINAL THREE
LONDON HEATHROW AIRPORT
HOUNSLOW
TW6 1BZ
Phone:
02087457495
Email:
heathrow_travel_care@heathrow.com
Website:

www.heathrowtravelcare.co.uk Open in new window