DIAL - GT YARMOUTH
Charity overview
Activities - how the charity spends its money
DIAL offers a free, impartial and confidential information and advice service for disabled and vulnerable people and their carers within the Borough of Great Yarmouth. Advice regarding state benefits, including full benefit checks and assistance with benefit applications. Debt Counselling including negotiating with creditors, formulation of debt management plans and assistance with budgeting.
Income and expenditure
Data for financial year ending 31 March 2025
Total income includes £24,867 from 1 government contract(s) and £24,867 from 1 government grant(s)
People
5 Trustee(s)
27 Volunteer(s)
Employees with total benefits over £60,000
No employees have total benefits over £60k for this charityFundraising
Trading
Trustee payments
What, who, how, where
- General Charitable Purposes
- Disability
- The Prevention Or Relief Of Poverty
- Amateur Sport
- Other Charitable Purposes
- Elderly/old People
- People With Disabilities
- The General Public/mankind
- Provides Services
- Provides Advocacy/advice/information
- Acts As An Umbrella Or Resource Body
- Other Charitable Activities
- Norfolk
Governance
- 28 September 1988: Standard registration
- 06 September 2024: Funds received from 1146878 SUFFOLK COALITION OF DISABLED PEOPLE
- DISABLED INFORMATION AND ADVICE LINE GREAT YARMOUTH KNOWN AS D I A L GREAT YARMOUTH (Previous name)
- Financial Conduct Authority
- Bullying and harassment policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
Trustees
Trustees are the people responsible for controlling the work, management and administration of the charity on behalf of its beneficiaries. Generally trustees are treasurer, chair, board member etc. The trustees are responsible for keeping this list up to date and can do this by updating their details as they happen through the online service
5 Trustee(s)
| Name | Role | Date of appointment | Other trusteeships | Reporting status of other trusteeships | ||||
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| Valerie Jean Pettit | Chair | 01 September 2014 |
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| Roger Gowen | Trustee | 01 September 2023 |
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| Stephen Robert Bowles | Trustee | 14 January 2022 |
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| Paul Frosdick | Trustee | 20 September 2019 |
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| Penny Sandra Linden | Trustee | 29 January 2016 |
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Financial history
Financial period end date
| Income / Expenditure | 31/03/2021 | 31/03/2022 | 31/03/2023 | 31/03/2024 | 31/03/2025 | ||
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Total gross income | £545.15k | £528.93k | £543.83k | £599.90k | £216.99k | |
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Total expenditure | £417.98k | £383.65k | £461.55k | £414.74k | £329.34k | |
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Income from government contracts | £58.81k | £21.22k | N/A | £24.84k | £24.87k | |
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Income from government grants | £91.56k | £25.22k | £89.05k | £24.84k | £24.87k | |
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Income - Donations and legacies | £522.68k | £494.73k | £505.69k | £563.81k | N/A | |
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Income - Other trading activities | £22.47k | £21.13k | £35.68k | £34.05k | N/A | |
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Income - Charitable activities | £0 | £13.07k | £0 | £2.04k | N/A | |
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Income - Endowments | £0 | £0 | £0 | £0 | N/A | |
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Income - Investment | £0 | £0 | £0 | £0 | N/A | |
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Income - Other | £0 | £0 | £0 | £0 | N/A | |
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Income - Legacies | £0 | £0 | £0 | £0 | N/A | |
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Expenditure - Charitable activities | £417.98k | £383.65k | £461.55k | £414.74k | N/A | |
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Expenditure - Raising funds | £0 | £0 | £0 | £0 | N/A | |
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Expenditure - Governance | £0 | £5.51k | £9.92k | £0 | N/A | |
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Expenditure - Grants institution | £0 | £0 | £0 | £0 | N/A | |
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Expenditure - Investment management | £0 | £0 | £0 | £0 | N/A | |
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Expenditure - Other | £0 | £0 | £0 | £0 | N/A |
Accounts and annual returns
| Title | Reporting year | Date received | Received | Download |
|---|---|---|---|---|
| Annual return | 31 March 2025 | 30 January 2026 | On time | |
| Accounts and TAR | 31 March 2025 | 30 January 2026 | On time | Download Open in new window |
| Annual return | 31 March 2024 | 30 January 2025 | On time | |
| Accounts and TAR | 31 March 2024 | 30 January 2025 | On time | Download Open in new window |
| Annual return | 31 March 2023 | 11 March 2024 | 40 days late | |
| Accounts and TAR | 31 March 2023 | 11 March 2024 | 40 days late | Download Open in new window |
| Annual return | 31 March 2022 | 31 January 2023 | On time | |
| Accounts and TAR | 31 March 2022 | 31 January 2023 | On time | Download Open in new window |
| Annual return | 31 March 2021 | 31 January 2022 | On time | |
| Accounts and TAR | 31 March 2021 | 31 January 2022 | On time | Download Open in new window |
Governing document
It is not the full text of the charity's governing document.
CONSTITUTION AS AMENDED ON 03/05/1984 AS AMENDED ON 23/04/1985 AS AMENDED ON 27/07/1988 AS AMENDED ON 02/10/2007 AS AMENDED ON 08/10/2010 AS AMENDED ON 23/04/2013 AS AMENDED BY RESOLUTION DATED 25 FEB 2019
Charitable objects
TO PROMOTE THE RELIEF OF ALL DISABLED AND VULNERABLE PEOPLE WITHIN GREAT YARMOUTH AND THE NORFOLK AREA, BY THE PROVISION OF A DIRECT INFORMATION AND ADVICE SERVICE. TO PROMOTE THE RELIEF OF FINANCIAL HARDSHIP TO PEOPLE WITHIN THE GREAT YARMOUTH AND THE NORFOLK AREA BY THE PROVISION OF A DEBT AND MONEY MANAGEMENT ADVICE SERVICE. TO PROMOTE PHYSICAL ACTIVITY TO PEOPLE WITHIN THE GREAT YARMOUTH AND NORFOLK AREA BY PROVIDING SUPPORT AND ENCOURAGEMENT TO ACCESS LOCAL EXERCISE AND SPORTING GROUPS. TO PROVIDE VOLUNTEERING OPPORTUNITIES TO INDIVIDUALS WITHIN GY AND NORFOLK AREA IN SUPPORTING DIAL ACTIVITIES WITH OPPORTUNITIES TO GAIN QUALIFICATIONS AND WORK PLACEMENTS.?
Area of benefit
BOROUGH OF GREAT YARMOUTH
Contact information
- Address:
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KINGSIDE
26 King Street
Great Yarmouth
Norfolk
NR30 2NZ
- Phone:
- 01493856900
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