DIAL - GT YARMOUTH

Charity number: 299909
Charity reporting is up to date (on time)

Charity overview

Activities - how the charity spends its money

DIAL offers a free, impartial and confidential information and advice service for disabled and vulnerable people and their carers within the Borough of Great Yarmouth. Advice regarding state benefits, including full benefit checks and assistance with benefit applications. Debt Counselling including negotiating with creditors, formulation of debt management plans and assistance with budgeting.

Income and expenditure

Data for financial year ending 31 March 2025

Total income: £216,990
Total expenditure: £329,344

Fundraising

No information available

Trading

This charity does not have any trading subsidiaries.

Trustee payments

No trustees receive any remuneration, payments or benefits from the charity.

What, who, how, where

Main way of carrying out purposes is grant making
What the charity does:
  • General Charitable Purposes
  • Disability
  • The Prevention Or Relief Of Poverty
  • Amateur Sport
  • Other Charitable Purposes
Who the charity helps:
  • Elderly/old People
  • People With Disabilities
  • The General Public/mankind
How the charity helps:
  • Provides Services
  • Provides Advocacy/advice/information
  • Acts As An Umbrella Or Resource Body
  • Other Charitable Activities
Where the charity operates:
  • Norfolk

Governance

Registration history:
  • 28 September 1988: Standard registration
  • 06 September 2024: Funds received from 1146878 SUFFOLK COALITION OF DISABLED PEOPLE
Organisation type:
Other
Other names:
  • DISABLED INFORMATION AND ADVICE LINE GREAT YARMOUTH KNOWN AS D I A L GREAT YARMOUTH (Previous name)
Gift aid:
Not recognised by HMRC for gift aid
Other regulators:
  • Financial Conduct Authority
Policies:
  • Bullying and harassment policy and procedures
  • Complaints handling
  • Complaints policy and procedures
  • Conflicting interests
  • Financial reserves policy and procedures
  • Internal charity financial controls policy and procedures
  • Internal risk management policy and procedures
  • Paying staff
  • Risk management
  • Safeguarding policy and procedures
  • Safeguarding vulnerable beneficiaries
  • Serious incident reporting policy and procedures
  • Social media policy and procedures
  • Trustee conflicts of interest policy and procedures
  • Trustee expenses policy and procedures
  • Volunteer management
Land and property:
This charity does not own and/or lease land or property

Trustees

Trustees are the people responsible for controlling the work, management and administration of the charity on behalf of its beneficiaries. Generally trustees are treasurer, chair, board member etc. The trustees are responsible for keeping this list up to date and can do this by updating their details as they happen through the online service

5 Trustee(s)

Name Role Date of appointment Other trusteeships Reporting status of other trusteeships
Valerie Jean Pettit Chair 01 September 2014
GREAT YARMOUTH SEAFARERS CENTRE LTD
Received: On time
Roger Gowen Trustee 01 September 2023
JOHN GREEN INSTITUTE CHARITABLE TRUST
Received: On time
Stephen Robert Bowles Trustee 14 January 2022
None on record
Paul Frosdick Trustee 20 September 2019
None on record
Penny Sandra Linden Trustee 29 January 2016
None on record

Financial history

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Financial period end date

Income / Expenditure 31/03/2021 31/03/2022 31/03/2023 31/03/2024 31/03/2025
Total gross income £545.15k £528.93k £543.83k £599.90k £216.99k
Total expenditure £417.98k £383.65k £461.55k £414.74k £329.34k
Income from government contracts £58.81k £21.22k N/A £24.84k £24.87k
Income from government grants £91.56k £25.22k £89.05k £24.84k £24.87k
Income - Donations and legacies £522.68k £494.73k £505.69k £563.81k N/A
Income - Other trading activities £22.47k £21.13k £35.68k £34.05k N/A
Income - Charitable activities £0 £13.07k £0 £2.04k N/A
Income - Endowments £0 £0 £0 £0 N/A
Income - Investment £0 £0 £0 £0 N/A
Income - Other £0 £0 £0 £0 N/A
Income - Legacies £0 £0 £0 £0 N/A
Expenditure - Charitable activities £417.98k £383.65k £461.55k £414.74k N/A
Expenditure - Raising funds £0 £0 £0 £0 N/A
Expenditure - Governance £0 £5.51k £9.92k £0 N/A
Expenditure - Grants institution £0 £0 £0 £0 N/A
Expenditure - Investment management £0 £0 £0 £0 N/A
Expenditure - Other £0 £0 £0 £0 N/A

Accounts and annual returns

This table shows the charity's record of submitting annual returns, accounts and trustees' annual report (TAR) for the last five financial periods.
Title Reporting year Date received Received Download
Annual return 31 March 2025 30 January 2026 On time
Accounts and TAR 31 March 2025 30 January 2026 On time Download Open in new window
Annual return 31 March 2024 30 January 2025 On time
Accounts and TAR 31 March 2024 30 January 2025 On time Download Open in new window
Annual return 31 March 2023 11 March 2024 40 days late
Accounts and TAR 31 March 2023 11 March 2024 40 days late Download Open in new window
Annual return 31 March 2022 31 January 2023 On time
Accounts and TAR 31 March 2022 31 January 2023 On time Download Open in new window
Annual return 31 March 2021 31 January 2022 On time
Accounts and TAR 31 March 2021 31 January 2022 On time Download Open in new window
Submit annual return Open in new window

Contact information

Address:
KINGSIDE
26 King Street
Great Yarmouth
Norfolk
NR30 2NZ
Phone:
01493856900