CROSSROADS CARE KENT

Charity number: 1073896
Charity reporting is up to date (on time)

Charity overview

Activities - how the charity spends its money

Crossroads Care Kent supports Carers to make a life of their own outside caring, by providing quality services offering peace of mind, whilst enabling them to take time for themselves. Our services include respite care, urgent care, overnight care, counselling and cover for Carers healt appointments and volunteer support. We provide clubs and activities for Young Carers.

Income and expenditure

Data for financial year ending 31 March 2024

Total income:
£4,000,260

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Donations and legacies £158.51k
Charitable activities £3.80m
Other trading activities £0
Investments £42.22k
Other £880

Total expenditure:
£4,090,193

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Raising funds £4.13k
Charitable activities £4.09m
Other £0

£0 investments gains (losses)

Total income includes £3,184,248 from 1 government contract(s) and £120,438 from 4 government grant(s)

Charitable expenditure

Charitable expenditure

Some charities generate all, or a substantial part, of their income from investments which may have been donated to the charity as endowment or set aside by the charity from its own resources in the past. Such investments usually take the form of stocks and shares but may include other assets, such as property, that are capable of generating income and/or capital growth.

In managing their spending and investments charities need to strike a balance between the needs of future and current beneficiaries. They also need to take account of spending commitments that may stretch over a number of future years. To do this, charities will normally adopt an investment strategy designed to generate both income and capital growth. To maximise returns trustees may commit to investment strategies for several years.

Investments can experience large swings in value so trustees may, in a particular year, decide to realise and spend part of their charity’s capital or to invest part of its income.

By clicking the investment gains checkbox the charitable spending bar is adjusted to take account of capital growth as well as income. This shows the balance the charity is striking, between spending on current beneficiaries and retaining resources for future beneficiaries.

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Raising funds and other expenditure £4.13k
Charitable expenditure £4.09m

People

168 Employee(s)

8 Trustee(s)

142 Volunteer(s)

Employees with total benefits over £60,000

Number of employees
£100k to £110k 1
£120k to £130k 1

Fundraising

No information available

Trading

This charity does not have any trading subsidiaries.

Trustee payments

No trustees receive any remuneration, payments or benefits from the charity.

What, who, how, where

What the charity does:
  • Disability
Who the charity helps:
  • Children/young People
  • Elderly/old People
  • People With Disabilities
  • Other Defined Groups
How the charity helps:
  • Provides Human Resources
  • Provides Services
Where the charity operates:
  • Kent

Governance

Registration history:
  • 10 February 1999: Standard registration
  • 19 October 2012: Funds received from 1102895 CROSSROADS SOUTH EAST KENT
  • 14 May 2015: Funds received from 1090904 CROSSROADS CARE WEST KENT
Organisation type:
Charitable company
Other names:
  • CROSSROADS CARE EAST KENT (Working name)
  • VOLCARE – CANTERBURY & THANET (Working name)
  • CANTERBURY AND THANET CROSSROADS (Previous name)
  • EAST KENT CROSSROADS (Previous name)
  • VOLCARE (Previous name)
Company number:
03694575 Open in new window
Gift aid:
Recognised by HMRC for gift aid
Other regulators:
  • Care Quality Commission
Policies:
  • Bullying and harassment policy and procedures
  • Complaints handling
  • Complaints policy and procedures
  • Conflicting interests
  • Financial reserves policy and procedures
  • Internal charity financial controls policy and procedures
  • Internal risk management policy and procedures
  • Investing charity funds policy and procedures
  • Paying staff
  • Risk management
  • Safeguarding policy and procedures
  • Safeguarding vulnerable beneficiaries
  • Serious incident reporting policy and procedures
  • Social media policy and procedures
  • Trustee conflicts of interest policy and procedures
  • Trustee expenses policy and procedures
  • Volunteer management
Land and property:
This charity does not own and/or lease land or property

Trustees

Trustees are the people responsible for controlling the work, management and administration of the charity on behalf of its beneficiaries. Generally trustees are treasurer, chair, board member etc. The trustees are responsible for keeping this list up to date and can do this by updating their details as they happen through the online service

8 Trustee(s)

Name Role Date of appointment Other trusteeships Reporting status of other trusteeships
Lisa Harris Trustee 04 February 2025
None on record
Leo Whitlock Trustee 08 January 2025
None on record
Rosemary Christine Green Trustee 18 October 2023
None on record
David Kingsley Hall Trustee 21 November 2018
None on record
LYNNE TINDLE Trustee 01 April 2015
None on record
Christopher Parkinson Trustee 01 April 2015
None on record
PATRICIA HUGHES Trustee 22 April 2004
None on record
DEBORAH FRANCES WARD Trustee 13 January 1999
None on record

Financial history

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Financial period end date

Income / Expenditure 31/03/2020 31/03/2021 31/03/2022 31/03/2023 31/03/2024
Total gross income £3.73m £3.86m £3.81m £3.82m £4.00m
Total expenditure £3.70m £3.51m £3.83m £4.11m £4.09m
Income from government contracts £3.09m £3.15m £3.09m £3.20m £3.18m
Income from government grants £100.00k £120.44k £93.73k £120.44k £120.44k
Income - Donations and legacies £156.26k £140.49k £164.63k £218.93k £158.51k
Income - Other trading activities £0 £0 £0 £0 £0
Income - Charitable activities £3.57m £3.72m £3.65m £3.59m £3.80m
Income - Endowments £0 £0 £0 £0 £0
Income - Investment £6.58k £1.25k £282 £11.26k £42.22k
Income - Other £0 £0 £0 £0 £880
Income - Legacies £51.00k £7.20k £49.76k £0 £0
Expenditure - Charitable activities £3.70m £3.51m £3.83m £4.11m £4.09m
Expenditure - Raising funds £0 £0 £0 £5.93k £4.13k
Expenditure - Governance £0 £6.01k £0 £0 £0
Expenditure - Grants institution £0 £0 £0 £0 £0
Expenditure - Investment management £0 £0 £0 £0 £0
Expenditure - Other £0 £0 £0 £0 £0

Assets and liabilities

Definitions for assets and liabilities
Own use assets

These are assets, other than investments, which are held for more than 12 months and used to run and administer the charity such as buildings, offices, exhibits and fixtures and fittings.

Long term Investments

Investments are assets held by the charity with the sole aim of generating income which will be used for their charitable purposes such as deposit accounts, shares, rental property and unit trusts.
Investment assets are re-valued every year and included in the balance sheet at their current market value.
Long term investments are held for more than 12 months.

Other assets

These are assets held generally for less than 12 months such as cash and bank balances, debtors, investments to be sold within the coming year and trading stock.

Defined benefit pension scheme asset or liability

This is a surplus or deficit in any defined benefit pension scheme operated and represents a potential long-term asset or liability.

Total liabilities

These are all the amounts owed by the charity at the balance sheet date to third parties such as bills due but not yet paid, bank overdrafts and loans and mortgages.

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Asset / Liability 31/03/2020 31/03/2021 31/03/2022 31/03/2023 31/03/2024
Own use assets £18.17k £8.27k £5.16k £7.77k £1.56k
Long-term investments £0 £0 £0 £0 £0
Other assets £2.68m £3.08m £3.06m £2.83m £2.69m
Defined benefit pension scheme asset or liability £0 £0 £0 £0 £0
Total liabilities £227.97k £274.88k £272.78k £342.27k £285.15k

Accounts and annual returns

This table shows the charity's record of submitting annual returns, accounts and trustees' annual report (TAR) for the last five financial periods.
Title Reporting year Date received Received Download
Annual return 31 March 2024 27 January 2025 On Time
Accounts and TAR 31 March 2024 27 January 2025 On Time Download Open in new window
Annual return 31 March 2023 29 January 2024 On Time
Accounts and TAR 31 March 2023 29 January 2024 On Time Download Open in new window
Annual return 31 March 2022 06 January 2023 On Time
Accounts and TAR 31 March 2022 06 January 2023 On Time Download Open in new window
Annual return 31 March 2021 11 January 2022 On Time
Accounts and TAR 31 March 2021 11 January 2022 On Time Download Open in new window
Annual return 31 March 2020 25 January 2021 On Time
Accounts and TAR 31 March 2020 25 January 2021 On Time Download Open in new window
Submit annual return Open in new window

Governing document

Details of the type of governing document the charity has and when it was established.
It is not the full text of the charity's governing document.

MEMORANDUM AND ARTICLES INCORPORATED 13/01/1999 AS AMENDED BY SPECIAL RESOLUTION(S) DATED 19/09/2002 as amended on 01 Oct 2020

Charitable objects

The Company’s Objects are specifically restricted to the following:- To relieve the stresses experienced by unpaid carers and beneficiaries who live within the geographical areas covered by the Kent County Council and by the Medway Unitary Authority, England, United Kingdom.

Area of benefit

The area the charity can operate in, as set out in its governing document.

EAST KENT

Contact information

Address:
The Oast
170 Tonbridge Road
Wateringbury
KENT
ME18 5NS
Phone:
03450956701
Email:
enquiries@crossroadskent.org
Website:

www.crossroadskent.org Open in new window