SUPPORTLINE

Charity number: 1097419
Charity reporting is up to date (on time)

Charity overview

Activities - how the charity spends its money

Provides emotional support and information to children young adults and adults throughout UK by telephone helpline, email and post. Aimed at those who are vulnerable, isolated, at risk and victims of any form of abuse. Keeps details of support groups and counsellors throughout the country.

Income and expenditure

Data for financial year ending 31 March 2024

Total income: £20,579
Total expenditure: £34,416

People

3 Trustee(s)

4 Volunteer(s)

Employees with total benefits over £60,000

No employees have total benefits over £60k for this charity

Fundraising

No information available

Trading

This charity does not have any trading subsidiaries.

Trustee payments

No trustees receive any remuneration, payments or benefits from the charity.

What, who, how, where

What the charity does:
  • General Charitable Purposes
Who the charity helps:
  • The General Public/mankind
How the charity helps:
  • Provides Services
Where the charity operates:
  • Throughout England And Wales
  • Northern Ireland
  • Scotland

Governance

Registration history:
  • 08 May 2003: Standard registration
Organisation type:
Other
Other names:

No other names

Gift aid:
Not recognised by HMRC for gift aid
Other regulators:
No information available
Policies:
  • Bullying and harassment policy and procedures
  • Complaints handling
  • Complaints policy and procedures
  • Conflicting interests
  • Internal charity financial controls policy and procedures
  • Internal risk management policy and procedures
  • Paying staff
  • Risk management
  • Safeguarding policy and procedures
  • Safeguarding vulnerable beneficiaries
  • Serious incident reporting policy and procedures
  • Social media policy and procedures
  • Trustee conflicts of interest policy and procedures
  • Trustee expenses policy and procedures
  • Volunteer management
Land and property:
This charity does not own and/or lease land or property

Trustees

Trustees are the people responsible for controlling the work, management and administration of the charity on behalf of its beneficiaries. Generally trustees are treasurer, chair, board member etc. The trustees are responsible for keeping this list up to date and can do this by updating their details as they happen through the online service

3 Trustee(s)

Name Role Date of appointment Other trusteeships Reporting status of other trusteeships
PETER THOMAS BARRELL Chair
None on record
JAIYESH PATEL Trustee
None on record
MICHAEL JOHN KNELL Trustee
None on record

Financial history

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Financial period end date

Income / Expenditure 31/03/2020 31/03/2021 31/03/2022 31/03/2023 31/03/2024
Total gross income £21.60k £55.37k £47.36k £21.49k £20.58k
Total expenditure £18.67k £44.16k £30.45k £34.80k £34.42k
Income from government contracts N/A N/A N/A N/A N/A
Income from government grants N/A N/A N/A N/A N/A

Accounts and annual returns

This table shows the charity's record of submitting annual returns, accounts and trustees' annual report (TAR) for the last five financial periods.
Title Reporting year Date received Received Download
Annual return 31 March 2024 10 December 2024 On Time
Accounts and TAR 31 March 2024 Not Required
Annual return 31 March 2023 31 October 2023 On Time
Accounts and TAR 31 March 2023 Not Required
Annual return 31 March 2022 17 December 2022 On Time
Accounts and TAR 31 March 2022 17 December 2022 On Time Download Open in new window
Annual return 31 March 2021 01 November 2021 On Time
Accounts and TAR 31 March 2021 01 November 2021 On Time Download Open in new window
Annual return 31 March 2020 31 December 2020 On Time
Accounts and TAR 31 March 2020 Not Required
Submit annual return Open in new window

Governing document

Details of the type of governing document the charity has and when it was established.
It is not the full text of the charity's governing document.

CONSTITUTION ADOPTED 27 JANUARY 2000 AS AMENDED 16 JANUARY 2003

Charitable objects

TO RELIEVE NEED EXPERIENCED BY PERSONS SUFFERING EMOTIONAL DISTRESS BY THE PROVISION OF A TELEPHONE LISTENING AND COUNSELLING SERVICE

Area of benefit

The area the charity can operate in, as set out in its governing document.

NOT DEFINED. IN PRACTICE. NATIONAL

Contact information

Address:
1 Catesby Meadow
SUDBURY
Suffolk
CO10 2BD
Phone:
01708765222
Email:
info@supportline.org.uk
Website:

www.supportline.org.uk Open in new window