CARLISLE AND EDEN DISTRICTS CITIZENS ADVICE BUREAU

Charity overview
Activities - how the charity spends its money
The charity provides free, independent, confidential and impartial advice to everyone within the districts of Carlisle and Eden and the surrounding areas on their rights and responsibilities.
Income and expenditure
Data for financial year ending 31 March 2024
Total income:
£878,073
Donations and legacies | £9.79k | |
Charitable activities | £845.83k | |
Other trading activities | £0 | |
Investments | £22.46k | |
Other | £0 |
Total expenditure:
£855,965
Raising funds | £0 | |
Charitable activities | £855.97k | |
Other | £0 |
£0 investments gains (losses)
Total income includes £180,980 from 4 government grant(s)
Charitable expenditure
Charitable expenditure with investment gains
Charitable expenditure
Some charities generate all, or a substantial part, of their income from investments which may have been donated to the charity as endowment or set aside by the charity from its own resources in the past. Such investments usually take the form of stocks and shares but may include other assets, such as property, that are capable of generating income and/or capital growth.
In managing their spending and investments charities need to strike a balance between the needs of future and current beneficiaries. They also need to take account of spending commitments that may stretch over a number of future years. To do this, charities will normally adopt an investment strategy designed to generate both income and capital growth. To maximise returns trustees may commit to investment strategies for several years.
Investments can experience large swings in value so trustees may, in a particular year, decide to realise and spend part of their charity’s capital or to invest part of its income.
By clicking the investment gains checkbox the charitable spending bar is adjusted to take account of capital growth as well as income. This shows the balance the charity is striking, between spending on current beneficiaries and retaining resources for future beneficiaries.
Raising funds and other expenditure | £0 | |
Charitable expenditure | £855.97k | |
Retained for future use | £22.11k |
People

32 Employee(s)
9 Trustee(s)
30 Volunteer(s)
Employees with total benefits over £60,000
No employees have total benefits over £60k for this charityFundraising
Trading
Trustee payments
What, who, how, where
- General Charitable Purposes
- The General Public/mankind
- Provides Advocacy/advice/information
- Cumbria
Governance
- 24 August 2005: Standard registration
- 05 July 2012: Funds received from 1093944 EDEN CITIZENS ADVICE BUREAU
- CARLISLE AND DISTRICT CITIZENS ADVICE BUREAU (Previous name)
- Financial Conduct Authority
- Complaints handling
- Conflicting interests
- Investment
- Paying staff
- Risk management
- Safeguarding vulnerable beneficiaries
- Volunteer management
Trustees
Trustees are the people responsible for controlling the work, management and administration of the charity on behalf of its beneficiaries. Generally trustees are treasurer, chair, board member etc. The trustees are responsible for keeping this list up to date and can do this by updating their details as they happen through the online service
9 Trustee(s)
Name | Role | Date of appointment | Other trusteeships | Reporting status of other trusteeships | ||||
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Sally Sarginson | Trustee | 26 February 2025 |
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Elizabeth Furneaux | Trustee | 26 February 2025 |
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Cheryl Cowperthwaite | Trustee | 26 February 2025 |
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Cllr Jeanette Maria Whalen | Trustee | 28 August 2024 |
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Katie Feltham | Trustee | 02 January 2024 |
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Stephen Peter Smith | Trustee | 11 October 2023 |
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Michael Christopher Whelan | Trustee | 30 August 2023 |
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Paul Forster | Trustee | 23 February 2022 |
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Andrew John Setters | Trustee | 25 May 2016 |
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Financial history
Financial period end date
Income / Expenditure | 31/03/2020 | 31/03/2021 | 31/03/2022 | 31/03/2023 | 31/03/2024 | ||
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Total gross income | £440.49k | £562.56k | £584.26k | £790.28k | £878.07k | |
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Total expenditure | £457.43k | £469.49k | £494.67k | £686.73k | £855.97k | |
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Income from government contracts | N/A | N/A | N/A | N/A | N/A | |
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Income from government grants | £281.04k | £163.51k | £172.51k | £168.66k | £180.98k | |
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Income - Donations and legacies | N/A | £1.36k | £10.16k | £9.72k | £9.79k | |
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Income - Other trading activities | N/A | £9.00k | £0 | £0 | £0 | |
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Income - Charitable activities | N/A | £548.68k | £564.84k | £770.34k | £845.83k | |
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Income - Endowments | N/A | £0 | £0 | £0 | £0 | |
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Income - Investment | N/A | £3.52k | £3.36k | £10.22k | £22.46k | |
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Income - Other | N/A | £0 | £5.90k | £0 | £0 | |
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Income - Legacies | N/A | £0 | £0 | £0 | £0 | |
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Expenditure - Charitable activities | N/A | £469.49k | £494.67k | £686.73k | £855.97k | |
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Expenditure - Raising funds | N/A | £0 | £0 | £0 | £0 | |
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Expenditure - Governance | N/A | £3.05k | £4.58k | £1.30k | £1.51k | |
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Expenditure - Grants institution | N/A | £0 | £0 | £0 | £0 | |
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Expenditure - Investment management | N/A | £0 | £0 | £0 | £0 | |
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Expenditure - Other | N/A | £0 | £0 | £0 | £0 |
Assets and liabilities
Definitions for assets and liabilities
These are assets, other than investments, which are held for more than 12 months and used to run and administer the charity such as buildings, offices, exhibits and fixtures and fittings.
Long term InvestmentsInvestments are assets held by the charity with the sole aim of generating income which will be used for their charitable purposes such as deposit accounts, shares, rental property and unit trusts.
Investment assets are re-valued every year and included in the balance sheet at their current market value.
Long term investments are held for more than 12 months.
These are assets held generally for less than 12 months such as cash and bank balances, debtors, investments to be sold within the coming year and trading stock.
Defined benefit pension scheme asset or liabilityThis is a surplus or deficit in any defined benefit pension scheme operated and represents a potential long-term asset or liability.
Total liabilitiesThese are all the amounts owed by the charity at the balance sheet date to third parties such as bills due but not yet paid, bank overdrafts and loans and mortgages.
Asset / Liability | 31/03/2020 | 31/03/2021 | 31/03/2022 | 31/03/2023 | 31/03/2024 | ||
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Own use assets | N/A | £0 | £0 | £0 | £5.44k | |
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Long-term investments | N/A | £0 | £0 | £0 | £88.29k | |
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Other assets | N/A | £546.04k | £694.92k | £851.51k | £754.96k | |
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Defined benefit pension scheme asset or liability | N/A | £0 | £0 | £0 | £0 | |
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Total liabilities | N/A | £38.04k | £97.32k | £150.37k | £125.44k |
Accounts and annual returns
Title | Reporting year | Date received | Received | Download |
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Annual return | 31 March 2024 | 05 December 2024 | On Time | |
Accounts and TAR | 31 March 2024 | 05 December 2024 | On Time | Download Open in new window |
Annual return | 31 March 2023 | 05 December 2023 | On Time | |
Accounts and TAR | 31 March 2023 | 05 December 2023 | On Time | Download Open in new window |
Annual return | 31 March 2022 | 05 January 2023 | On Time | |
Accounts and TAR | 31 March 2022 | 05 January 2023 | On Time | Download Open in new window |
Annual return | 31 March 2021 | 17 December 2021 | On Time | |
Accounts and TAR | 31 March 2021 | 17 December 2021 | On Time | Download Open in new window |
Annual return | 31 March 2020 | 15 January 2021 | On Time | |
Accounts and TAR | 31 March 2020 | 15 January 2021 | On Time | Download Open in new window |
Governing document
It is not the full text of the charity's governing document.
MEMORANDUM AND ARTICLES INCORPORATED 07/03/2005 AS AMENDED BY SPECIAL RESOLUTION(S) DATED 02/08/2006 AS AMENDED BY CERTIFICATE OF INCORPORATION ON CHANGE OF NAME DATED 26/06/2012 as amended on 05 Apr 2022 as amended on 10 Aug 2023
Charitable objects
to promote any charitable purpose for the public benefit by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress in particular, but without limitation, for the benefit of the community in Carlisle & Eden and surrounding areas.
Area of benefit
CARLISLE AND DISTRICT AND SURROUNDING AREAS
Contact information
- Address:
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4th Floor
Broadacre House
Lowther Street
CARLISLE
Cumbria
CA3 8DA
- Phone:
- 03300563037
- Email:
- No information available
- Website:
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