THE NEW NORMAL

Charity number: 1187513
Charity reporting is up to date (on time)

Charity overview

Activities - how the charity spends its money

The New Normal provides space for adults struggling with life's difficult moments, particularly bereavement, to discuss these issues through non-judgmental peer to peer group support. Our mission is to provide free and accessible grief support for all, and expand these important conversations.

Income and expenditure

Data for financial year ending 31 December 2024

Total income: £74,555
Total expenditure: £94,249

People

7 Trustee(s)

69 Volunteer(s)

Employees with total benefits over £60,000

No employees have total benefits over £60k for this charity

Fundraising

No information available

Trading

This charity does not have any trading subsidiaries.

Trustee payments

One or more trustees receive payments or benefits from the charity for another benefit.

What, who, how, where

What the charity does:
  • Education/training
  • The Advancement Of Health Or Saving Of Lives
  • Disability
  • Other Charitable Purposes
Who the charity helps:
  • Other Charities Or Voluntary Bodies
  • Other Defined Groups
  • The General Public/mankind
How the charity helps:
  • Provides Services
  • Provides Advocacy/advice/information
Where the charity operates:
  • Throughout England

Governance

Registration history:
  • 22 January 2020: CIO registration
Organisation type:
CIO
Other names:

No other names

Gift aid:
Not recognised by HMRC for gift aid
Other regulators:
No information available
Policies:
  • Bullying and harassment policy and procedures
  • Complaints handling
  • Complaints policy and procedures
  • Financial reserves policy and procedures
  • Internal charity financial controls policy and procedures
  • Internal risk management policy and procedures
  • Safeguarding policy and procedures
  • Safeguarding vulnerable beneficiaries
  • Serious incident reporting policy and procedures
  • Social media policy and procedures
  • Trustee conflicts of interest policy and procedures
  • Trustee expenses policy and procedures
Land and property:
This charity does not own and/or lease land or property

Trustees

Trustees are the people responsible for controlling the work, management and administration of the charity on behalf of its beneficiaries. Generally trustees are treasurer, chair, board member etc. The trustees are responsible for keeping this list up to date and can do this by updating their details as they happen through the online service

7 Trustee(s)

Name Role Date of appointment Other trusteeships Reporting status of other trusteeships
Dr Stephen Hopkins Chair 19 August 2025
None on record
Susan Rump Trustee 18 November 2025
None on record
Michele Cheng Trustee 08 July 2025
None on record
Karim Calil Trustee 08 May 2024
None on record
Hilary Duggan Trustee 08 May 2024
None on record
Natasha Menon Trustee 08 May 2024
None on record
Mark David Atkinson Trustee 22 January 2020
None on record

Financial history

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Financial period end date

Income / Expenditure 31/12/2020 31/12/2021 31/12/2022 31/12/2023 31/12/2024
Total gross income £3.10k £43.60k £45.45k £105.75k £74.56k
Total expenditure £917 £17.39k £42.85k £87.13k £94.25k
Income from government contracts N/A N/A N/A N/A N/A
Income from government grants N/A N/A N/A N/A N/A

Accounts and annual returns

This table shows the charity's record of submitting annual returns, accounts and trustees' annual report (TAR) for the last five financial periods.
Title Reporting year Date received Received Download
Annual return 31 December 2024 31 October 2025 On time
Accounts and TAR 31 December 2024 31 October 2025 On time Download Open in new window
Annual return 31 December 2023 30 October 2024 On time
Accounts and TAR 31 December 2023 30 October 2024 On time Download Open in new window
Annual return 31 December 2022 31 October 2023 On time
Accounts and TAR 31 December 2022 31 October 2023 On time Download Open in new window
Annual return 31 December 2021 19 October 2022 On time
Accounts and TAR 31 December 2021 19 October 2022 On time Download Open in new window
Annual return 31 December 2020 29 October 2021 On time
Accounts and TAR 31 December 2020 29 October 2021 On time Download Open in new window
Submit annual return Open in new window

Governing document

Details of the type of governing document the charity has and when it was established.
It is not the full text of the charity's governing document.

CIO - FOUNDATION Registered 22 Jan 2020 as amended on 02 Feb 2023 as amended on 18 Nov 2025

Charitable objects

THE OBJECTS OF THE CIO ARE: TO RELIEVE THE NEEDS OF YOUNG PEOPLE ADVERSELY AFFECTED BY BEREAVEMENT, LOSS AND OTHER CIRCUMSTANCES ARISING FROM GRIEF THAT MAY IMPACT THEIR MENTAL HEALTH IN PARTICULAR BUT NOT EXCLUSIVELY BY THE PROVISION OF ADVICE, INFORMATION AND GROUP SUPPORT SESSIONS.

Contact information

Address:
23 Hornsey Rise Gardens
LONDON
N19 3PP
Phone:
07809693527
Email:
info@thenewnormalcharity.org
Website:

www.thenewnormalcharity.org Open in new window