Tapping House Limited

Charity overview
Activities - how the charity spends its money
Provision of holistic day therapy, outpatients, including lymphoedema care, bereavement support, carer support, home care, equipment loan, information and telephone support to communities in North, West and mid Norfolk and surrounding areas
Income and expenditure
Data for financial year ending 31 March 2024
Total income:
£4,687,446
Donations and legacies | £990.41k | |
Charitable activities | £1.30m | |
Other trading activities | £2.37m | |
Investments | £19.88k | |
Other | £3.40k |
Total expenditure:
£5,130,550
Raising funds | £384.12k | |
Charitable activities | £3.55m | |
Other | £1.20m |
£25,003 investments gains (losses)
Total income includes £1,253,007 from 8 government contract(s)
Charitable expenditure
Charitable expenditure with investment gains
Charitable expenditure
Some charities generate all, or a substantial part, of their income from investments which may have been donated to the charity as endowment or set aside by the charity from its own resources in the past. Such investments usually take the form of stocks and shares but may include other assets, such as property, that are capable of generating income and/or capital growth.
In managing their spending and investments charities need to strike a balance between the needs of future and current beneficiaries. They also need to take account of spending commitments that may stretch over a number of future years. To do this, charities will normally adopt an investment strategy designed to generate both income and capital growth. To maximise returns trustees may commit to investment strategies for several years.
Investments can experience large swings in value so trustees may, in a particular year, decide to realise and spend part of their charity’s capital or to invest part of its income.
By clicking the investment gains checkbox the charitable spending bar is adjusted to take account of capital growth as well as income. This shows the balance the charity is striking, between spending on current beneficiaries and retaining resources for future beneficiaries.
Raising funds and other expenditure | £1.58m | |
Charitable expenditure | £3.55m |
People

132 Employee(s)
8 Trustee(s)
353 Volunteer(s)
Employees with total benefits over £60,000
Number of employees | |
---|---|
£70k to £80k | 1 |
£80k to £90k | 1 |
Fundraising
Trading
Trustee payments
What, who, how, where
- Education/training
- The Advancement Of Health Or Saving Of Lives
- Disability
- Arts/culture/heritage/science
- Other Charitable Purposes
- Elderly/old People
- People With Disabilities
- The General Public/mankind
- Provides Human Resources
- Provides Services
- Provides Advocacy/advice/information
- Norfolk
Governance
- 10 June 1997: Standard registration
- TAPPING HOUSE HOSPICE (Previous name)
- THE NORFOLK HOSPICE (Previous name)
- Care Quality Commission
- Bullying and harassment policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Financial reserves policy and procedures
- Internal risk management policy and procedures
- Investing charity funds policy and procedures
- Investment
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
Trustees
Trustees are the people responsible for controlling the work, management and administration of the charity on behalf of its beneficiaries. Generally trustees are treasurer, chair, board member etc. The trustees are responsible for keeping this list up to date and can do this by updating their details as they happen through the online service
8 Trustee(s)
Name | Role | Date of appointment | Other trusteeships | Reporting status of other trusteeships | ||||
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Nigel Peter Chappell | Trustee | 31 October 2024 |
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Anne Elizabeth Cole | Trustee | 31 October 2024 |
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Dr Lesley June Macdonald | Trustee | 08 February 2024 |
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Mary-Jane Edwards | Trustee | 18 May 2023 |
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Andrea Harvey Craig | Trustee | 05 August 2021 |
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Dr Laurence Kingsley Atkinson | Trustee | 06 February 2020 |
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Timothy Francis How | Trustee | 25 July 2019 |
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Susan Christine Crossman | Trustee | 21 March 2018 |
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Financial history
Financial period end date
Income / Expenditure | 31/03/2020 | 31/03/2021 | 31/03/2022 | 31/03/2023 | 31/03/2024 | ||
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Total gross income | £4.00m | £4.09m | £4.92m | £4.53m | £4.69m | |
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Total expenditure | £3.96m | £3.91m | £4.26m | £5.07m | £5.13m | |
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Income from government contracts | £789.26k | £927.19k | £615.80k | £951.83k | £1.25m | |
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Income from government grants | N/A | £1.14m | £507.69k | N/A | N/A | |
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Income - Donations and legacies | £1.05m | £856.85k | £1.34m | £809.13k | £990.41k | |
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Income - Other trading activities | £1.94m | £988.65k | £1.98m | £2.39m | £2.37m | |
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Income - Charitable activities | £875.72k | £1.10m | £1.12m | £1.32m | £1.30m | |
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Income - Endowments | £0 | £0 | £0 | £0 | £0 | |
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Income - Investment | £7.52k | £2.79k | £1.90k | £11.90k | £19.88k | |
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Income - Other | £118.74k | £1.14m | £474.70k | £62 | £3.40k | |
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Income - Legacies | £209.17k | £192.49k | £697.28k | £191.20k | £332.65k | |
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Expenditure - Charitable activities | £2.53m | £2.73m | £2.93m | £3.48m | £3.55m | |
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Expenditure - Raising funds | £401.44k | £317.57k | £1.32m | £1.60m | £384.12k | |
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Expenditure - Governance | £17.42k | £20.20k | £0 | £14.20k | £14.91k | |
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Expenditure - Grants institution | £0 | £0 | £0 | £0 | £0 | |
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Expenditure - Investment management | £0 | £0 | £0 | £0 | £3.74k | |
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Expenditure - Other | £1.03m | £867.44k | £0 | £0 | £1.20m |
Assets and liabilities
Definitions for assets and liabilities
These are assets, other than investments, which are held for more than 12 months and used to run and administer the charity such as buildings, offices, exhibits and fixtures and fittings.
Long term InvestmentsInvestments are assets held by the charity with the sole aim of generating income which will be used for their charitable purposes such as deposit accounts, shares, rental property and unit trusts.
Investment assets are re-valued every year and included in the balance sheet at their current market value.
Long term investments are held for more than 12 months.
These are assets held generally for less than 12 months such as cash and bank balances, debtors, investments to be sold within the coming year and trading stock.
Defined benefit pension scheme asset or liabilityThis is a surplus or deficit in any defined benefit pension scheme operated and represents a potential long-term asset or liability.
Total liabilitiesThese are all the amounts owed by the charity at the balance sheet date to third parties such as bills due but not yet paid, bank overdrafts and loans and mortgages.
Asset / Liability | 31/03/2020 | 31/03/2021 | 31/03/2022 | 31/03/2023 | 31/03/2024 | ||
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Own use assets | £4.76m | £4.81m | £4.67m | £4.59m | £4.49m | |
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Long-term investments | £301 | £399 | £421 | £501.15k | £529.90k | |
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Other assets | £1.56m | £1.69m | £2.43m | £1.49m | £1.11m | |
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Defined benefit pension scheme asset or liability | £0 | £0 | £0 | £0 | £0 | |
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Total liabilities | £504.90k | £510.61k | £440.64k | £465.78k | £429.65k |
Accounts and annual returns
Title | Reporting year | Date received | Received | Download |
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Annual return | 31 March 2024 | 14 January 2025 | On Time | |
Accounts and TAR | 31 March 2024 | 14 January 2025 | On Time | Download Open in new window |
Annual return | 31 March 2023 | 13 December 2023 | On Time | |
Accounts and TAR | 31 March 2023 | 13 December 2023 | On Time | Download Open in new window |
Annual return | 31 March 2022 | 06 February 2023 | 6 days late | |
Accounts and TAR | 31 March 2022 | 06 February 2023 | 6 days late | Download Open in new window |
Annual return | 31 March 2021 | 03 November 2021 | On Time | |
Accounts and TAR | 31 March 2021 | 03 November 2021 | On Time | Download Open in new window |
Annual return | 31 March 2020 | 13 November 2020 | On Time | |
Accounts and TAR | 31 March 2020 | 13 November 2020 | On Time | Download Open in new window |
Governing document
It is not the full text of the charity's governing document.
MEM AND ARTS OF ASS'N INCORP'D 20 JUNE 1996 AS AMENDED BY SPECIAL RES'N DATED 21 APRIL 1997. CERT OF INCORP'N ON CHANGE OF NAME DATED 27 APRIL 2000. AS AMENDED BY SPECIAL RES'N DATED 19 OCTOBER 2006. CERT OF INCORP ON CHANGE OF NAME 27 MAY 2009 AS AMENDED BY SPECIAL RESOLUTION(S) DATED 29 MAY 2014 as amended on 31 Oct 2024
Charitable objects
TO BRING RELIEF TO PERSONS WHO ARE SUFFERING FROM CHRONIC OR TERMINAL ILLNESS BY PROVIDING FOR, ASSISTING WITH , PROMOTING AND ENCOURAGING, THE TREATMENT, NURSING AND CARE OF SUCH PERSONS.
Area of benefit
NORFOLK, CAMBRIDGESHIRE AND LINCOLNSHIRE
Contact information
- Address:
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Tapping House
Wheatfields
Hillington
KING'S LYNN
Norfolk
PE31 6BH
- Phone:
- 01485601700
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