CITIZENS ADVICE COUNTY DURHAM
Charity overview
Activities - how the charity spends its money
We are an independent advice charity based across the whole of County Durham. We are open to people who live, work or study in the county. People can come into one of our many centres or contact us on our Adviceline 0808 278 7821.
Income and expenditure
Data for financial year ending 31 March 2025
Total income:
£2,165,915
| Donations and legacies | £1.73k | |
| Charitable activities | £2.14m | |
| Other trading activities | £0 | |
| Investments | £28.19k | |
| Other | £0 |
Total expenditure:
£2,233,719
| Raising funds | £0 | |
| Charitable activities | £2.23m | |
| Other | £0 |
£0 investments gains (losses)
Total income includes £500,000 from 1 government contract(s) and £100,000 from 1 government grant(s)
Charitable expenditure
Charitable expenditure with investment gains
Charitable expenditure
Some charities generate all, or a substantial part, of their income from investments which may have been donated to the charity as endowment or set aside by the charity from its own resources in the past. Such investments usually take the form of stocks and shares but may include other assets, such as property, that are capable of generating income and/or capital growth.
In managing their spending and investments charities need to strike a balance between the needs of future and current beneficiaries. They also need to take account of spending commitments that may stretch over a number of future years. To do this, charities will normally adopt an investment strategy designed to generate both income and capital growth. To maximise returns trustees may commit to investment strategies for several years.
Investments can experience large swings in value so trustees may, in a particular year, decide to realise and spend part of their charity’s capital or to invest part of its income.
By clicking the investment gains checkbox the charitable spending bar is adjusted to take account of capital growth as well as income. This shows the balance the charity is striking, between spending on current beneficiaries and retaining resources for future beneficiaries.
| Raising funds and other expenditure | £0 | |
| Charitable expenditure | £2.23m |
People
79 Employee(s)
8 Trustee(s)
60 Volunteer(s)
Employees with total benefits over £60,000
No employees have total benefits over £60k for this charityFundraising
Trading
Trustee payments
What, who, how, where
- General Charitable Purposes
- The Prevention Or Relief Of Poverty
- Human Rights/religious Or Racial Harmony/equality Or Diversity
- Other Charitable Purposes
- The General Public/mankind
- Provides Buildings/facilities/open Space
- Provides Services
- Provides Advocacy/advice/information
- Durham
Governance
- 26 April 2013: Standard registration
- 02 January 2014: Funds received from 1121911 CHESTER-LE-STREET DISTRICT CITIZENS ADVICE BUREAU
- 14 January 2014: Funds received from 1102084 WEAR VALLEY CITIZENS ADVICE BUREAU
- 17 April 2014: Funds received from 1129220 EAST DURHAM CITIZENS ADVICE BUREAU
- 25 November 2014: Funds received from 1113678 TEESDALE CITIZENS ADVICE BUREAU
- 09 January 2015: Funds received from 1107261 SEDGEFIELD & DISTRICT CITIZENS ADVICE BUREAU
- GDCAB (Working name)
- GREATER DURHAM CITIZENS ADVICE BUREAU (Previous name)
- Financial Conduct Authority
- Bullying and harassment policy and procedures
- Campaigns and political activity policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Engaging external speakers at charity events policy and procedures
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Investing charity funds policy and procedures
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
Trustees
Trustees are the people responsible for controlling the work, management and administration of the charity on behalf of its beneficiaries. Generally trustees are treasurer, chair, board member etc. The trustees are responsible for keeping this list up to date and can do this by updating their details as they happen through the online service
8 Trustee(s)
| Name | Role | Date of appointment | Other trusteeships | Reporting status of other trusteeships | ||||||
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| Jennifer Smurthwaite | Chair | 12 September 2022 |
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| Peter Topping | Trustee | 23 January 2024 |
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| Adele Barnett | Trustee | 13 September 2023 |
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| David Blackwell | Trustee | 16 November 2021 |
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| Alan Shield | Trustee | 21 September 2021 |
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| John Scollen | Trustee | 17 September 2019 |
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| John William Taylor | Trustee | 15 March 2016 |
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| Michael Smith | Trustee | 20 May 2014 |
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Financial history
Financial period end date
| Income / Expenditure | 31/03/2021 | 31/03/2022 | 31/03/2023 | 31/03/2024 | 31/03/2025 | ||
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Total gross income | £3.72m | £3.62m | £3.58m | £2.75m | £2.17m | |
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Total expenditure | £3.44m | £3.34m | £3.53m | £3.41m | £2.23m | |
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Income from government contracts | N/A | N/A | N/A | £1.57m | £500.00k | |
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Income from government grants | £940.47k | £660.71k | £772.66k | £1.10m | £100.00k | |
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Income - Donations and legacies | £6.50k | £0 | £1.52k | £411 | £1.73k | |
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Income - Other trading activities | £0 | £0 | £0 | £0 | £0 | |
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Income - Charitable activities | £3.71m | £3.61m | £3.55m | £2.72m | £2.14m | |
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Income - Endowments | £0 | £0 | £0 | £0 | £0 | |
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Income - Investment | £6.40k | £6.49k | £34.96k | £31.16k | £28.19k | |
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Income - Other | £0 | £0 | £0 | £0 | £0 | |
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Income - Legacies | £0 | £0 | £0 | £0 | £1.73k | |
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Expenditure - Charitable activities | £3.44m | £3.34m | £3.53m | £3.41m | £2.23m | |
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Expenditure - Raising funds | £0 | £0 | £0 | £0 | £0 | |
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Expenditure - Governance | £0 | £10.57k | £12.69k | £16.51k | £24.22k | |
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Expenditure - Grants institution | £0 | £0 | £0 | £0 | £0 | |
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Expenditure - Investment management | £0 | £0 | £0 | £0 | £0 | |
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Expenditure - Other | £0 | £0 | £0 | £0 | £0 |
Assets and liabilities
Definitions for assets and liabilities
These are assets, other than investments, which are held for more than 12 months and used to run and administer the charity such as buildings, offices, exhibits and fixtures and fittings.
Long term InvestmentsInvestments are assets held by the charity with the sole aim of generating income which will be used for their charitable purposes such as deposit accounts, shares, rental property and unit trusts.
Investment assets are re-valued every year and included in the balance sheet at their current market value.
Long term investments are held for more than 12 months.
These are assets held generally for less than 12 months such as cash and bank balances, debtors, investments to be sold within the coming year and trading stock.
Defined benefit pension scheme asset or liabilityThis is a surplus or deficit in any defined benefit pension scheme operated and represents a potential long-term asset or liability.
Total liabilitiesThese are all the amounts owed by the charity at the balance sheet date to third parties such as bills due but not yet paid, bank overdrafts and loans and mortgages.
| Asset / Liability | 31/03/2021 | 31/03/2022 | 31/03/2023 | 31/03/2024 | 31/03/2025 | ||
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Own use assets | £612.98k | £590.06k | £582.10k | £658.98k | £657.92k | |
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Long-term investments | £0 | £0 | £0 | £0 | £0 | |
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Other assets | £1.35m | £1.65m | £1.53m | £795.48k | £676.72k | |
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Defined benefit pension scheme asset or liability | £0 | £0 | £0 | £0 | £0 | |
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Total liabilities | £417.87k | £413.58k | £232.50k | £156.42k | £104.41k |
Accounts and annual returns
| Title | Reporting year | Date received | Received | Download |
|---|---|---|---|---|
| Annual return | 31 March 2025 | 30 December 2025 | On time | |
| Accounts and TAR | 31 March 2025 | 30 December 2025 | On time | Download Open in new window |
| Annual return | 31 March 2024 | 03 January 2025 | On time | |
| Accounts and TAR | 31 March 2024 | 03 January 2025 | On time | Download Open in new window |
| Annual return | 31 March 2023 | 30 November 2023 | On time | |
| Accounts and TAR | 31 March 2023 | 30 November 2023 | On time | Download Open in new window |
| Annual return | 31 March 2022 | 25 November 2022 | On time | |
| Accounts and TAR | 31 March 2022 | 25 November 2022 | On time | Download Open in new window |
| Annual return | 31 March 2021 | 19 January 2022 | On time | |
| Accounts and TAR | 31 March 2021 | 19 January 2022 | On time | Download Open in new window |
Governing document
It is not the full text of the charity's governing document.
MEMORANDUM AND ARTICLES INCORPORATED 11 JAN 2013 AS AMENDED BY CERTIFICATE OF INCORPORATION ON CHANGE OF NAME DATED 23/04/2014 as amended on 20 Sep 2022
Charitable objects
THE CHARITY'S OBJECTS ARE TO PROMOTE ANY CHARITABLE PURPOSE FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN COUNTY DURHAM.
Contact information
- Address:
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71 HIGH STREET
SPENNYMOOR
COUNTY DURHAM
DL16 6BB
- Phone:
- 0300 323 1000
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